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The transportation card is very handy. However the discounts (when at all available) are not worth the supplement. Some museums are just referenced but do not offer any additional discount. For instance, the museum of illusions is overpriced when compared to the maritime museum (which offer a discount on top of an already affordable ticket price).
Reply from hamburg-travel.com
Moin and thank you for your review. We're glad you enjoyed some aspects – at the same time, we regret that we weren't able to meet all your expectations. We will gladly consider your feedback to further improve our service.
Best regards, Your Hamburg Tourism Team
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Sehr gute Information, freundliche Beratung und Hilfestellung. Sofortige Bearbeitung eines Irrtums auf Kundenseite!
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Very easy to arrange and sort out before I travelled. Services were efficient clean and well run.
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One card for a group of 4 for a reasonable price.
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Better and more options to use the card
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Frequentie van de lijnen is uitstekend
Frequentie van de lijnen.
Netheid.
Stiptheid
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We bought travel cards for 4 days when we arrived in Hamburg nobody told us anything about the strikes that happened couldn’t use the underground to get to the concert venue so cost €100 in uber fares plus the uber to hotel when the train driver just locked the door and disappeared shouting taxi taxi very disappointed
Reply from hamburg-travel.com
Hello,
Thank you for your review. We have canceled your booking as a gesture of goodwill and refunded the amount. Best regards, Your team at Hamburg Tourism
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Contact direct to the Hotel, as I have some comments
Reply from hamburg-travel.com
Thank you for your review. We’re glad you enjoyed some aspects of your experience—though we regret that we weren’t able to meet your expectations in every area. We’d appreciate any specific feedback you can provide by calling 040 – 300 51 300, so we can continue to improve our service.
Best regards, The Hamburg Tourism Team
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Ok.
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