fashionette.co.uk
Reviews:

61 reviews in the last 12 months780 total reviews  

4.25
Good

Trustmark
Valid

Includes Buyer Protection
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Most relevant positive review

29 Mar 2024
 Verified review
This is a fabulous online retailer. They stock an excellent range of products, descriptions and sizes are accurate, images are great. I like their honest pricing and that they offer realistic offers. Delivery to the UK takes around 10 working days, I would completely expect this as the UK is no longer part of the EU. It is amazing Fashionette offer free delivery to the UK. I would prefer them to use another courier rather than UPS whose systems are not user friendly: While it is easy to track your order UPS insist you register an account to change a delivery day. I wasted ages doing this only to find a fault on UPS’s system meaning my tracking number was not recognised even though I’d copied and pasted it from their own tracking page! No one should need to register an account with a courier to amend a delivery day, no other courier require this: There are no customer service advisers/team members to reach out to at UPS, just AI bots. I would rather pay for delivery and have a better courier experience.
CC
c c.
cheshire

Most relevant negative review

16 Oct 2023
 Verified review
I have awarded 1 star as there was no option for zero stars, the follow up customer service from this retailer was terrible, My order was returned and I received confirmation that the refund was processed and to expect the money back in my account within 14 days - we are now on day 24 and I still have not received my money back, I contacted customer service and just kept getting the same reply - "its been processed" I even went through trusted shops who are supposed to help in these situations and provided evidence that the refund has not been received but they found in favour of the retailer! I am now going down the route of chargeback through my credit card company, total joke of a company
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Reviews for fashionette.co.uk

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9 Mar 2024
 Verified review

New shoes

The shoes I purchase are gorgeous, although find them very hard to get on, will persevere , but may with regret have to return them. They were delivered on time, will shop again.
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19 Feb 2024
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The service was great, quick and easy. It was also hassle free. Customer service was on point, I was able to speak to someone who was helpful.
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12 Dec 2023
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I was unsure of the website as hadn’t used before but the communication was excellent and the goods arrived as described and on time.
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22 Mar 2024
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Excellent service

Would definite order from this company again. Efficient service. Goods arrived promptly and were well packaged. Thank you
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4 Feb 2024
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Thank you so much for the constant update about my order, pleasure doing business with you A++++ service
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8 Jan 2024
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Quick despatch. Reliable courier used. Great offers and excellent customer service when needed.
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CS
12 Jun 2024
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Great selection of brands easy to deal with

Great selection of brands and a speedy, hassle-free delivery. Returns also super easy.
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6 Dec 2023
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Great Experience

Great website, great prices, great product, and was kept regularly updated
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6 Dec 2023
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Fab

Prompt delivery, lovely product for a much nicer price than anywhere else!
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13 May 2024
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Quick postage and excellent choice of products at very good prices
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2 Apr 2024
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Another great purchase. Best price online and great service.
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1 May 2024
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Fantastic price and really pleased with the service
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6 Apr 2024
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Not received watch yet but impressed with selection.
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13 Jan 2024
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Stuff on this website is very quality and original
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15 Nov 2023
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All round very good

Great price, well know brands and timely delivery.
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29 Nov 2023
 Verified review
Perfect item. Perfect service. Very happy
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NS
Natalja S.
Manchester
12 Feb 2024
 Verified review
I am happy with servise, very easy to use
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18 Dec 2023
 Verified review
Quick delivery and boots as described!!
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30 Apr 2024
 Verified review
fast delivery and good sale prices
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6 Nov 2023
 Verified review
5 star service Highly recomended.
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