Body&Fit UK

Reviews:

Never been anything less than perfect service. Simple, straightforward, I order from a good website, I get information and updates about my order, and then whatever I have ordered arrives in good condition. Everything I have bought has been lovely.

Order number UK76447114 Dear Sirs, My name is Damian Ruta, and my purpose is to bring to your attention a serious problem I have encountered with my recent order with your company. Unfortunately, I must express my extreme dissatisfaction with the quality of your customer service and your company's attitude towards the situation I experienced. Upon opening the package, the products contained in it turned out to be completely different from those I ordered. Moreover, I have serious concerns about the legitimacy of the products, as their origin is not clear to me and the labels seem suspicious. In an attempt to resolve this issue, I contacted your customer service and asked for a refund. Unfortunately, my request was denied, which only increased my disappointment. I received a refusal without justification, which makes it difficult for me to understand why the company is not willing to compensate me for the erroneous products delivered. I want to emphasize that this is not only a financial issue for me, but also a question of trust in your company. Receiving products that I did not order raises serious concerns in my mind about the quality control standards and integrity of Body and Fit. In view of the above, I would like to inform you that if I do not get a satisfactory solution within 7 days I will be forced to take this matter to a consumer court and take steps to warn other potential customers of possible irregularities in your business. I hope that we will be able to resolve this matter without the need to involve external institutions. I look forward to urgent and effective action on the part of your company. Sincerely, Damian Ruta