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Body&Fit UK
Reviews:

36 reviews in the last 12 months1,098 total reviews  

4.75
Excellent

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Top positive review

27 Aug 2023
 Verified review
Quality selection of products, very competitive prices, fast delivery times even though they are based in the Netherlands.
MC
Michael C.
North East

Top negative review

12 Nov 2023
 Verified review
Order number UK76447114 Dear Sirs, My name is Damian Ruta, and my purpose is to bring to your attention a serious problem I have encountered with my recent order with your company. Unfortunately, I must express my extreme dissatisfaction with the quality of your customer service and your company's attitude towards the situation I experienced. Upon opening the package, the products contained in it turned out to be completely different from those I ordered. Moreover, I have serious concerns about the legitimacy of the products, as their origin is not clear to me and the labels seem suspicious. In an attempt to resolve this issue, I contacted your customer service and asked for a refund. Unfortunately, my request was denied, which only increased my disappointment. I received a refusal without justification, which makes it difficult for me to understand why the company is not willing to compensate me for the erroneous products delivered. I want to emphasize that this is not only a financial issue for me, but also a question of trust in your company. Receiving products that I did not order raises serious concerns in my mind about the quality control standards and integrity of Body and Fit. In view of the above, I would like to inform you that if I do not get a satisfactory solution within 7 days I will be forced to take this matter to a consumer court and take steps to warn other potential customers of possible irregularities in your business. I hope that we will be able to resolve this matter without the need to involve external institutions. I look forward to urgent and effective action on the part of your company. Sincerely, Damian Ruta
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Reviews for Body&Fit UK

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Chris C.
Wiltshire
8 days ago
 Verified review
Quick delivery and a quality product
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10 days ago
 Verified review
All good
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5 Mar 2024
 Verified review
Excellent product. Quick delivery.
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22 Feb 2024
 Verified review
Quick delivery, even the parcel was coming from Netherlands l.
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19 Feb 2024
 Verified review
Impeccabili...
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ST
Susan T.
Norwich
31 Jan 2024
 Verified review

Perfect

Good quality products delivered promptly.
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24 Jan 2024
 Verified review
Very fast delivery. Excellent product.
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31 Dec 2023
 Verified review
Good price, delivery was excellent for the time of year and when otdered
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21 Dec 2023
 Verified review
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AS
Azad S.
Oldham
15 Dec 2023
 Verified review
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ST
Susan T.
Norwich
4 Dec 2023
 Verified review

Perfect shopping experience

Delivered promptly. Repeat order so I know all products are good.
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21 Nov 2023
 Verified review
Good price, quick service
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18 Nov 2023
 Verified review
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12 Nov 2023
 Verified review
Order number UK76447114 Dear Sirs, My name is Damian Ruta, and my purpose is to bring to your attention a serious problem I have encountered with my recent order with your company. Unfortunately, I must express my extreme dissatisfaction with the quality of your customer service and your company's attitude towards the situation I experienced. Upon opening the package, the products contained in it turned out to be completely different from those I ordered. Moreover, I have serious concerns about the legitimacy of the products, as their origin is not clear to me and the labels seem suspicious. In an attempt to resolve this issue, I contacted your customer service and asked for a refund. Unfortunately, my request was denied, which only increased my disappointment. I received a refusal without justification, which makes it difficult for me to understand why the company is not willing to compensate me for the erroneous products delivered. I want to emphasize that this is not only a financial issue for me, but also a question of trust in your company. Receiving products that I did not order raises serious concerns in my mind about the quality control standards and integrity of Body and Fit. In view of the above, I would like to inform you that if I do not get a satisfactory solution within 7 days I will be forced to take this matter to a consumer court and take steps to warn other potential customers of possible irregularities in your business. I hope that we will be able to resolve this matter without the need to involve external institutions. I look forward to urgent and effective action on the part of your company. Sincerely, Damian Ruta
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Answer by Body&Fit UK
27 Nov 2023
Dear Damian, As confirmed by our customer service your claim concerning your parcel is impossible to be caused by us. We only have our own products and selected 3rd party brands in our warehouse, the products you claim to have received are not part of this. It's simply impossible since it's a product from a completely different brand. We regret to inform you there is nothing we can do in this case. Kind regards, Body&Fit
ST
Susan T.
Norwich
3 Nov 2023
 Verified review

Perfect shopping experience

Delivered was prompt. Products ordered all good quality.
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31 Oct 2023
 Verified review
Never been anything less than perfect service. Simple, straightforward, I order from a good website, I get information and updates about my order, and then whatever I have ordered arrives in good condition. Everything I have bought has been lovely.
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MC
Michael C.
North East
28 Oct 2023
 Verified review

Excellent Reliable Service

Competitive prices, fast deliveries & a quality range of products, as well as being a very reliable company. First class service every time.
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22 Oct 2023
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17 Oct 2023
 Verified review
Very quick service. Good value for money.
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15 Oct 2023
 Verified review
Amazing quality of products , unmatched with other big brands !
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