puzzleYOU UK- Logo - reviews

puzzleYOU UK
Reviews:

766 reviews in the last 12 months24,013 total reviews  

4.83
Excellent

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Top positive review

16 Nov 2023
 Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.

Top negative review

27 Dec 2023
 Verified review
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly. Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
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Reviews for puzzleYOU UK

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Latest first
15 May 2023
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14 May 2023
 Verified review
Order arrived several days later than expected so missed the birthday it was bought for. Used puzzleyou rather than another cheaper company as they stated it would arrive in time so disappointing. Product good when it arrived though.
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14 May 2023
 Verified review

Fantastic gift.

Fantastic gift for my wife after we lost our dogs. She loves it!
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13 May 2023
 Verified review

Nice personal present.

A very nice present from a family member i also purchased a frame for the puzzle to go in the servicewas very good.
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13 May 2023
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12 May 2023
 Verified review
Lovely puzzle perfect just what we were looking for my parents diamond wedding anniversary.
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12 May 2023
 Verified review
Very well produced, great classic box design and accurate reproduction of photograph in terms of colours and contrast. Fast delivery and great priced
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11 May 2023
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11 May 2023
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11 May 2023
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All smash and Sharp details
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9 May 2023
 Verified review
Excellent and speedy service.
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7 May 2023
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6 May 2023
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6 May 2023
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I haven't received my order yet. Should have received on 28th of April
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Answer by puzzleYOU UK
8 May 2023
In the meantime, you have been in contact with our service team. They have sent UPS your information where to hand over your parcel at the gated property. Nothing now stands in the way of a prompt delivery.
5 May 2023
 Verified review
Very disappointed. Pieces thin and flimsy. Expensive for the quality. Photo came out well in the box but wouldn’t order another.
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Answer by puzzleYOU UK
8 May 2023
Each producer has its own formats, but there are generally three qualities of puzzles available on the market: 1. The so-called discounter puzzle with 1.5 mm thick pieces, 2. The standard puzzle with 1.9 mm thick pieces and 3. The premium puzzle with 2.2 mm thick pieces. Thanks to in-house production, we may offer premium puzzles with 2.2 mm thick puzzle pieces. Thicker pieces do not exist in classic cardboard puzzles. Since, unlike most reviews here, you claim that our puzzle pieces are thin and flimsy, we are concerned that something may have gone wrong in production. Please feel free to send us a photo of your puzzle so that we may verify if this is the case and then arrange for replacement.
5 May 2023
 Verified review

Great Jigsaw

First time we have used you to do a personalised gift and we couldn't be happier. The jigsaw arrived quickly, is just as we had planned on the website and our Mum loved it. Would definitely use you again. Thank you.
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5 May 2023
 Verified review
We’ll made and delivered on time, thank you
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4 May 2023
 Verified review
Excellent product, fast delivery. Overall a very efficient service
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3 May 2023
 Verified review

Well made puzzles with great service

Great choice of puzzle styles and colour of boxes and option for a text on box. Well packaged and delivered in good time. Have ordered several for my elderly dad and he loves the personal puzzles of family and friends. Would defo recommend.
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3 May 2023
 Verified review
From order to delivery this was a very quick and easy process. We were delighted with our products (pairs) the quality was also exceptional.
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