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Top positive review
16 Nov 2023
Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly.
Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
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Reviews for puzzleYOU UK
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10 Jul 2023
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Extremely prompt service and excellent products
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10 Jul 2023
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9 Jul 2023
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Excellent service. Easy to order, quick delivery and good quality product. Would use again.
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9 Jul 2023
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Very good quality board and nicely cut pieces. Excellent colour reproduction of my photograph and prompt service My jigsaw arrived within a few days of my order and I’m really enjoying doing it
Wonderful Jigsaw Puzzle presented in a really high quality box. Final image is crystal clear. Really thick pieces which fit together perfectly. I will certainly purchase further Jigsaw Puzzles.
Excellent Jigsaw Puzzle delivered rapidly and safely. Highly recommended in every respect.
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27 Jun 2023
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Fast and professional company.
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27 Jun 2023
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27 Jun 2023
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Great Customer Service
The puzzle arrived in good time. Unfortunately the box had been damaged in transit. As this was a gift, I raised this with them. Their customer service was very helpful and they sent a replacement in good time.
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26 Jun 2023
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26 Jun 2023
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I ordered a photo puzzle for my dad for Father’s Day and it was brilliant he loves it and the quality is brilliant will 100% be recommending this company and using again many thanks it’s brilliant.
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25 Jun 2023
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You just need to add an option so I can add a US address as I have a UK bank account, but I live in the US. I couldn’t pay from my UK bank account directly and had to enter just the recipient’s details and pay on PayPal. That meant I had to pay the exchange rate.
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Answer by puzzleYOU UK
26 Jun 2023
For all orders placed in the UK shop, tax is remitted to the HMRS, whereas for orders delivered within the USA, tax must be paid to the US authorities. This is not the only reason why one cannot place such an order in our UK shop, the puzzles ordered in our US shop are produced in the USA.
23 Jun 2023
Verified review
Personalised Jigsaw Puzzles
These Jigsaw puzzles are brilliant.
Top Quality products.
The speed of service is also exceptional, from order (uk) to delivery (from Germany) in around 5 days and that is including the production of the puzzle, excellent all round service!!
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