SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,137 reviews in the last 12 months22,838 total reviews  

4.59
Excellent

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Certified since: 28 Jan 2016
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SOLETRADER fulfils all Trusted Shops quality criteria, including
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Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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Latest first
24 Feb 2024
 Verified review

Lovely boots

Good quality, quick service and good price
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24 Feb 2024
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23 Feb 2024
 Verified review

Very Efficient

Speed of processing the sale to the delivery
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22 Feb 2024
 Verified review
Delivery on time ! Lovely shoes.
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
JS
John S.
West tytherley
22 Feb 2024
 Verified review
Excellent service, refund done quickly new trainers arrived on time
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are pleased to hear that you were happy with the service provided. Kind regards. SOLETRADER
21 Feb 2024
 Verified review
Fast shipping and product arrived as described!
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21 Feb 2024
 Verified review
Returned shoes as they were too big. Easily done and return actioned quickly. Great shoes as well.
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21 Feb 2024
 Verified review

Excellent company to order on line

I was looking for a certain type of Fitflop slippers for a couple of years and I found them at Sole Trader. It was easy to order on line and had fast delivery to the U.S. by DHL.
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are so glad you enjoyed shopping with us! Kind regards, SOLETRADER
19 Feb 2024
 Verified review
delivery very quick
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18 Feb 2024
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16 Feb 2024
 Verified review

Quick and professional service

Was very quick and professional services provided . Also quality of the out slippers are excellent. Thanks l
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you so much for your 5 star review! Kind regards, SOLETRADER
16 Feb 2024
 Verified review
Fast and efficient service
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16 Feb 2024
 Verified review
Very happy with my purchase, quick delivery.
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15 Feb 2024
 Verified review
I managed to get exactly the item I wanted (not generally available), at a good price that covered the cost of expedited delivery.
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13 Feb 2024
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12 Feb 2024
 Verified review
I loved my boots. Thanks that sole trader gave me extra discount and very fast shipping. Perfect experience and would Definitely be buying from here again.
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11 Feb 2024
 Verified review
Brilliant service, stocked brands i couldn’t get directly.
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11 Feb 2024
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11 Feb 2024
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10 Feb 2024
 Verified review
quick delivery great varieties
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