SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

2,787 reviews in the last 12 months44,662 total reviews  

4.65
Excellent

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Most relevant positive review

12 Nov 2023
 Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!

Most relevant negative review

4 Jul 2024
 Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
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Reviews for SOLETRADER

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18 Jun 2024
 Verified review
Ordered from the store in castleford. Arrived next day at home. Great product and service.
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12 Jun 2024
 Verified review
You stock O'Neil shoes it would be good if you also stocked Helly Hanson or Musto shoes too
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26 Apr 2024
 Verified review
Just such a happy & obliging guy Wot a nice change Houng girl on the till was also nice
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6 Jan 2024
 Verified review
The shop had the style and size that I wanted. They fetched it from the back room quickly.
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30 Dec 2023
 Verified review
Liv was extremely helpful and professional her customer service is a credit to Sole Trader
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1 Oct 2024
 Verified review

Friendly service

The guy working at the Brighton store today was very friendly and helpful. Great service.
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12 Jun 2024
 Verified review

Direct customer service. Staff knew I was coming in to exchange…

Staff knew I was coming in to exchange an item and had it ready behind the counter for me.
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22 May 2024
 Verified review
Website easy to navigate. Speedy delivery. Product as expected/described. Happy customer.
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22 Apr 2024
 Verified review
Staff incredibly polite and helpful without being pushy. One member of staff very helpful
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26 Nov 2023
 Verified review
delay to see staff may be busy time but staff help me to choose the suitable shoes for me.
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23 Nov 2023
 Verified review

Friendly, helpful and efficient

Friendly, efficient and helpful assistant helped me find just the shoes I was looking for.
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17 Jun 2024
 Verified review

Lovely store helpful staff

Nicely laid out shop, clean and tidy. Warm welcome and help with finding the right shoe.
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5 Apr 2024
 Verified review

Excellent service.

Although I returned the items as they were not suitable for me,the service was excellent
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16 Mar 2024
 Verified review
From the time of ordering everything was straight forward, great price, great delivery.
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Answer by SOLETRADER
19 Mar 2024
Hello, thank you for leaving us a great review! Kind regards, SOLETRADER
26 Jan 2024
 Verified review
Order arrived quickly, good product, no issues at all. Would use again without hesitation
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4 Dec 2023
 Verified review
Found what i wanted, ordered and it arrived when they said it would, what’s not to like 🙂
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23 Jun 2024
 Verified review

The service is excellent

The sales service and the attention of the staff in the store and delivery is excellent.
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13 May 2024
 Verified review
Quick dispatch, great quality and good prices. Will definitely go back for more shopping
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16 Apr 2024
 Verified review
Very good price for quality goods. Extremely quick delivery and excellent communication
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12 Apr 2024
 Verified review

Efficient and economical

Shoes were slightly less than on other websites. Ordering was easy and shipped quickly.
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