le-jacquard-francais.com- Logo - reviews

le-jacquard-francais.com
Reviews:

50 reviews in the last 12 months951 total reviews  

4.58
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Jul 2016
The Trustmark indicates trustworthy online retailers.
le-jacquard-francais.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

22 Sept 2023
 Verified review
First experience, and I’m amazed by how fast it was organized and sent. The quality of ordered product is undoubtedly perfect. I will definitely go back to shopping soon.
WK
Walenty K.
Warszawa

Top negative review

21 Oct 2023
 Verified review
1) Stop MISLEADING-stating that DELIVERY to Europe is 72 hours. This is fantacy. Even after entering the address in Greece your website showed 72 hours delivery to Greece ! It is 11 days to Greece. The discrepancy is unacceptable and misleading ! Be truthful and state it can be 3-11 days depending on the country ! I now find myself in a position of having to go to a birthday do- without a birthday gift, because I was misled. 2) Please show the reverse side of cotton tea-towels in photos, so that we can see if the reverse is in colour too.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for le-jacquard-francais.com

Filter
 Sort by  
Relevance
27 Feb 2024
 Verified review

No gift boxes & 7 day delivery.

1) I requested two gift boxes, for the 2 recipients of this order, of 212 euros. JF faild to include them. Instead they sent very nice red bags, a more economic form of packing. But not what I requested. Considering I am a regular customer of JF they could have obliged. 2) It has been mentioned before but no one listens. The 3 day promised delivery to Europe does not ring true. Please quote 3-12 days in order to be truthful ( as you select the most economic form of courier). The soonest I received parcels was 7 days the longest 12..
Report review