le-jacquard-francais.com- Logo - reviews

le-jacquard-francais.com
Reviews:

50 reviews in the last 12 months951 total reviews  

4.58
Excellent

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Top positive review

22 Sept 2023
 Verified review
First experience, and I’m amazed by how fast it was organized and sent. The quality of ordered product is undoubtedly perfect. I will definitely go back to shopping soon.
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WK
Walenty K.
Warszawa
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Top negative review

21 Oct 2023
 Verified review
1) Stop MISLEADING-stating that DELIVERY to Europe is 72 hours. This is fantacy. Even after entering the address in Greece your website showed 72 hours delivery to Greece ! It is 11 days to Greece. The discrepancy is unacceptable and misleading ! Be truthful and state it can be 3-11 days depending on the country ! I now find myself in a position of having to go to a birthday do- without a birthday gift, because I was misled. 2) Please show the reverse side of cotton tea-towels in photos, so that we can see if the reverse is in colour too.
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Reviews for le-jacquard-francais.com

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30 Jan 2024
 Verified review

GET A MORE RELIABLE COURIER SERVICE or quote 12 day delivery times.

COMPLAINT RE: ORDER W00090611 OF 12 JANUARY 2024 (FEDEX 789269744710 France to Mainland Greece). My order is in transit for 15 days and still not reached Greece. Accepting this is a one off delay, please note that many of my orders take on average 11-12 days while Jaquard Francais misinform, by quoting 3 day delivery on their website when placing an order. EITHER PAY FOR A BETTER COURIER SERVICE, OR REVISE YOUR EXPECTED DELIVERY TO READ 3-12 DAYS.
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21 Oct 2023
 Verified review

MISLEADING - DELIVERY TO EUROPE IS NOT 72 hours

1) Stop MISLEADING-stating that DELIVERY to Europe is 72 hours. This is fantacy. Even after entering the address in Greece your website showed 72 hours delivery to Greece ! It is 11 days to Greece. The discrepancy is unacceptable and misleading ! Be truthful and state it can be 3-11 days depending on the country ! I now find myself in a position of having to go to a birthday do- without a birthday gift, because I was misled. 2) Please show the reverse side of cotton tea-towels in photos, so that we can see if the reverse is in colour too.
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4 Dec 2023
 Verified review
The item was due on Friday 1 December but was not delivered. Poor communication and no delivery yet
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