Terrible payment method. I chose to pay by credit card. I instead received instructions to pay by bank transfer. I made the transfer of the amount invoiced which was £ sterling. eXXpozed say this wasn't the correct amount in euros. My bank didn't charge me to make the payment and they are claiming to have received 12 euro too little. This is a common problem raised on several review and forum sites. I should of been allowed to pay by card and I futhermore should of only been expected to pay the amount and currency on the invoice.
Price increased during transaction
Address section is next to useless
Cancel order.
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Answer by exxpozed.co.uk
14 Sept 2023
Dear eXXpozed customer,
we apologize for the inconvenience you've experienced during your transaction and understand your frustration. Price increases during a transaction and a challenging address section are certainly not the kind of experience we aim to provide.
To address your concerns, we'll investigate the price increase issue to ensure it doesn't happen again. Additionally, we'll review our address section to make improvements for a smoother and more user-friendly ordering process.
Regarding your request to cancel the order, please contact our customer support team as soon as possible. They will assist you in canceling the order and addressing any related concerns or refunds promptly.
We're truly sorry for any inconvenience you've faced, and we appreciate your feedback as it helps us make necessary improvements to provide a better shopping experience for our customers. Thank you for bringing this to our attention.
Sporty greetings,
Your eXXpozed team
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