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exxpozed.co.ukReviews

: 9Good

3.67

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certified since: 08/07/2022
updated on: 16/08/2022
exxpozed.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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certified since: 08/07/2022
updated on: 16/08/2022
exxpozed.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At exxpozed.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for exxpozed.co.uk

9 verified reviews in the last 12 months

9 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


14 days ago 
I had a query about my order, the team were quick to respond in excellent detail within a reasonable waiting time. My order was dispatched quickly, the tracking service was good. No problems, Recomend!
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the most relevant critical review


Yesterday
The website is 'co.uk' giving the impression that one is purchasing from a UK based supplier. You have to dig around the website to learn the supplier is German. The day after I ordered and realised their location, I contacted the supplier to cancel, they said this wasn't possible as the package had been processed, however at that point it was not with the courier (according to the courier information). Unfortunately the parcel arrived in the UK much later than advised (and I had by that point left the country). In addition it is, until now, held at the courier and I must pay over 60 GBP for import taxes, in order to release it. The customer service from exxposed has been abysmal- I have written so many times and gotten no response until recently. This week exxposed said the parcel would be automatically returned to them after 21 days- though it has already been longer than this and if they recieve it, they will refund. Exxposed will not play a proactive role in retrieving the parcel. Therefore I am seriously out of pocket, I feel like I have been defrauded and treated extremely poorly by this company. I must warn you to avoid shopping here.
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Reviews for exxpozed.co.uk

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 Verified review
14 days ago 
I had a query about my order, the team were quick to respond in excellent detail within a reasonable waiting time. My order was dispatched quickly, the tracking service was good. No problems, Recomend!
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Answer by exxpozed.co.uk
13 days ago
Hello, thank you for your rating! We would be happy to see you again in the future :-) Kind regards Your Exxpozed-Team
 Verified review
25 days ago
Great selection of stock at good prices. VAT being paid upfront would be cheaper for UK buyers.
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Answer by exxpozed.co.uk
23 days ago
Thank you for your feedback! I will forward it accordingly. We are glad to hear that you like our stock selection. Greetings, Anna from the eXXpozed-Team
 Verified review
2 days ago
Good payment options and was easy to use. Clear info. on overseas shipping
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Answer by exxpozed.co.uk
12 hours ago
Thank you for your review! We are glad to hear that you are satisfied with the ordering process. Greetings, Anna from the eXXpozed-Team
 Verified review
10 days ago
Prices are very competitive.
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 Verified review
Yesterday
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 Verified review
Yesterday
The website is 'co.uk' giving the impression that one is purchasing from a UK based supplier. You have to dig around the website to learn the supplier is German. The day after I ordered and realised their location, I contacted the supplier to cancel, they said this wasn't possible as the package had been processed, however at that point it was not with the courier (according to the courier information). Unfortunately the parcel arrived in the UK much later than advised (and I had by that point left the country). In addition it is, until now, held at the courier and I must pay over 60 GBP for import taxes, in order to release it. The customer service from exxposed has been abysmal- I have written so many times and gotten no response until recently. This week exxposed said the parcel would be automatically returned to them after 21 days- though it has already been longer than this and if they recieve it, they will refund. Exxposed will not play a proactive role in retrieving the parcel. Therefore I am seriously out of pocket, I feel like I have been defrauded and treated extremely poorly by this company. I must warn you to avoid shopping here.
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Answer by exxpozed.co.uk
11 hours ago
We indicate online that we are based in Germany and that additional custom charges may apply for deliveries to the UK. It is correct that parcels are normally returned after about 21 days when the custom charges are not paid. Unfortunately we have no possibility to speed this up anymore but will of course issue the refund as soon as we have received the parcel back. Greetings, Anna from the eXXpozed-Team
 Verified review
20 days ago
Would not except visa card
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Answer by exxpozed.co.uk
19 days ago
Thank you for your feedback! We did not charge anything extra. This is probably your bank which charged conversion fees on the transaction. Greetings, Anna from the eXXpozed-Team
 Verified review
1 month ago
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Answer by exxpozed.co.uk
1 month ago
This rating was published only four minutes after the customer has placed his order with our onlineshop. We don´t know, why we got a bad rating... Kind regards
 Verified review
3 months ago
Easy site navigation, excellent price.
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Answer by exxpozed.co.uk
3 months ago
Thank you for your review! We are glad to hear that. Greetings, Anna from the eXXpozed team