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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Lovely watch delivered on time and was working perfectly out of the box
Although the watch was in a nice little metal container, the bubble wrap didn’t have any bubbles, not enough packing the container was rattling against the cardboard box which because of no packing was open at the bottom, other than that I’m completely satisfied with your service.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for this feedback, we will definitely take this into account! Enjoy your purchase and we hope to see you again soon. Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Genuine strap at a good price
Supplied a difficult to find genuine Victorinox watch strap at a very reasonable price.
Delivery could have been a bit quicker.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We are happy to hear that you were able to find the matching watch strap for your watch with us! We offer two different shipping options, DHL Express is the fastest. We hope you enjoy your purchase and hope to see you again! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Pleased with the watch. Delivery took longer than anticipated but I was updated regularly.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package took longer than expected. We hope you enjoy your order and we hope to see you again soon! Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Great Watch
Warranty should be two years instead of one year you gave
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We offer a two-year warranty on the watch, and one additional year as a service from us! So you have a total of three years warranty! Enjoy your purchase :) Regards, Watch.co.uk
21 Jul 2023
Verified review
Delivery could be faster
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
26 Jun 2023
Verified review
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Answer by watch.co.uk
27 Jun 2023
Good morning, thank you for your review!
Have a nice day,
Team Watch.co.uk
21 Jun 2023
Verified review
Very helpful staff, item is fine.
The delivery company is not very good
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Answer by watch.co.uk
21 Jun 2023
Good afternoon, thank you veyr much for the great review! :)
Have a nice day,
Team Watch.co.uk
20 Jun 2023
Verified review
Product 5/5 Deliver 3/5 (UK customer)
Very happy with the watch. Exactly as shown on the website, good quality and affordable. The postage was a little slow (brexit fault not the seller), however the packaging was oversized and the box was in really bad shape. It didn't affect the product though fortunately.
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Answer by watch.co.uk
21 Jun 2023
Good afternoon, thank you very much for the nice review and for the helpful feedback :)
We love to hear all the opinions of our clients in order to improve our service.
Have a nice day,
Team Watch.co.uk
19 Jun 2023
Verified review
Replacement Citizen Watch Strap
Great item - delivery took a little time.
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Answer by watch.co.uk
19 Jun 2023
Thank you very much for the great review :)
We hope to see you soon again on our website.
Have a nice day,
Team Watch.co.uk
14 Jun 2023
Verified review
Easy to order, prompt and efficient service and delivery.
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Answer by watch.co.uk
14 Jun 2023
Thank you for your positive review! :)
We hope you will enjoy your purchase!
Regards,
Team Watch.co.uk
13 Jun 2023
Verified review
Easy to order. Product description good.
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Answer by watch.co.uk
14 Jun 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
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