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Top positive review
19 Aug 2023
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Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
12 Apr 2024
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Answer by watch.co.uk
12 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
12 Apr 2024
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Answer by watch.co.uk
12 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
11 Apr 2024
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Answer by watch.co.uk
12 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
11 Apr 2024
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Answer by watch.co.uk
12 Apr 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
11 Apr 2024
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Answer by watch.co.uk
11 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
11 Apr 2024
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Answer by watch.co.uk
11 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
10 Apr 2024
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Answer by watch.co.uk
11 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
8 Apr 2024
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Answer by watch.co.uk
11 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
8 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
8 Apr 2024
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8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
7 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
7 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
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Answer by watch.co.uk
8 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
4 Apr 2024
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Answer by watch.co.uk
4 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
24 Mar 2024
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The experience with Watch.co.uk was satisfactory, The only bad experience was with EVRI ,I was not at home for delivery so I put a note for the courier requesting to leave parcel IN the small Black bin ,what did he do ,He left the parcel BYE THE SIDE of the bin ,for anyone could see ,he just as well left it on the step ,This is over the years the only time I've had to complain about EVRI ,Hermes ,the problem is I'm going to purchase another watch soon ,Can I trust them? 1946.ajohn@gmail.com NP4 0NR
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Answer by watch.co.uk
25 Mar 2024
Thank you for your positive review and feedback!
We are very sorry to hear that the delivery did not go as expected.
We will take this feedback to the carrier.
If you have any doubts about your next order, we would like to advise you to choose the other carrier we offer!
If you have any further questions, please let us know. Kind Regards, Team Watch.co.uk
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