Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
My watch was trackable and came very well packaged, but it did take a bit longer than I had expected for it to arrive if you're purchasing a items for a gift you might want to factor in it might take more than 10 days to arrive outside the Netherlands or the e.u,
Report review
Answer by watch.co.uk
25 Aug 2023
Good afternoon,
Thank you for your review.
Glad to hear that you like the watch. We apologize that the package took longer than expected. If you buy from us again in the future, please let us know and we will be happy to see which shipping option would be the fastest. Regards, Team Watch.co.uk
8 Sept 2023
Verified review
Good pricing and service with regular updates on progress. Delivery timescales a little longer due to goods coming from outside the uk but that was fine and the tracking service was helpful. Arrived a couple of days later than expected but that was down to Customs
Report review
Answer by watch.co.uk
8 Sept 2023
Good afternoon,
Thank you for your positive review! We apologize that the package arrived a little later than expected. We hope you enjoy your order. If you have any further questions, please let us know.
Greetings, Team Watch.co.uk
30 Aug 2023
Verified review
Thank You Watch.co .Uk
Very easy to purchase a new strap for a very special watch my late husband bought me . I couldn't find it anywhere else. Website was easy to use. Only thing let it down was the delivery which I was told was on a certain day but it didn't arrive until 5 days later
Report review
Answer by watch.co.uk
31 Aug 2023
Good afternoon,
Thank you for your positive review.
We are glad to read that you were able to find the watch with us! We apologize that the package arrived later than expected.
If you have any questions about this, we will be happy to help you further.
Regards, Team Watch.co.uk
18 Sept 2023
Verified review
Watch.co.uk service was excellent but spoilt by their choice of courier? Slow delivery time. Recently purchased motocycle parts from India which arrived 2 days quicker than these watch straps took to arrive from Holland.
Report review
Answer by watch.co.uk
18 Sept 2023
Thank you very much for your review and for the useful feedback!
We hope to see you soon again on our website and exceed your expectations :)
Have a nice day,
Team Watch.co.uk
26 Nov 2023
Verified review
Good product well packaged
To be honest I did not know I was buying from Holland which caused some delays in shipping to uk. The watch was perfect for my grandson and adjustment was included which is excellent. Overall very happy. PSC
Report review
Answer by watch.co.uk
27 Nov 2023
Thank you for your positive review!
We hope your grandson will enjoy the watch. Kind Regards, Team Watch.co.uk
30 Oct 2023
Verified review
Good service, but hard sell on unnecessary upgrade…
They notified me when my item was back in stock and everything went smoothly. The 'Professional' tool that I was persuaded to buy was a waste of money - the basic one would have done the job just as well.
Report review
Answer by watch.co.uk
30 Oct 2023
Thank you for your review!
Kind regards,
Team Watch.co.uk
13 Oct 2023
Verified review
Good experience across the board, delivery time was a little extended after posting but through no fault of watch.co.uk, customs services took a while to clear the item. Would happily buy from here again
Report review
Answer by watch.co.uk
13 Oct 2023
Good afternoon,
Thank you for your review! :)
We hope you will enjoy your order.
Kind Regards,
Team Watch.co.uk
2 Aug 2023
Verified review
Took a week or so, did not realise it came from the Netherlands but efficient info, good quality strap, would have been useful to have instructions for how to change strap but YouTube solved that
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
10 Dec 2023
Verified review
The spring bars I bought along with the watch strap didn't work well, so I used the old ones which were still in good shape. The strap itself and the tool for fitting the bars are fine.
Report review
Answer by watch.co.uk
11 Dec 2023
Good afternoon,
Thank you for your great review!
Please, feel free to contact us at info@watch.co.uk in case you need further help with your order!
We stay at your disposal in case of any further question.
Kind regards,
Team Watch.co.uk
24 Sept 2023
Verified review
The watch strap is great, I wanted the exact one to replace the original, but it’s not yet fitted as the tool I bought with it broke when I had to remove some links to make smaller .
Report review
Answer by watch.co.uk
25 Sept 2023
Thank you for your feedback!
We are sorry to hear about the inconvenience with the tool; we will contact you by email to offer you a solution! :)
Kind Regards,
Team Watch.co.uk
29 Aug 2023
Verified review
Good service but I was unaware that the watch straps were being sent from outside England. I returned one watch strap and had to pay the postage to Europe, rather disappointing.
Report review
Answer by watch.co.uk
29 Aug 2023
Good afternoon, thank you for the review and the useful feedback! :)
Kind regards,
Team Watch.co.uk
2 Aug 2023
Verified review
The watch strap I ordered was exactly what I wanted, a replica of a strap I originally had on the watch. The only criticism I would place is that it took quite a while to arrive.
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for the positive feedback. We hope you enjoy your purchase. Greetings, Service team Watch.co.uk
2 Nov 2023
Verified review
Your web site enabled me to select the correct replacement strap. The price was high but cheaper than buying a new watch. Your delivery was poor, too long and too expensive.
Report review
Answer by watch.co.uk
2 Nov 2023
Great to hear that you were able to use our website to find a replacement strap.
We hope you will enjoy this watch strap for a long time.
Kind Regards, Team Watch.co.uk
10 Aug 2023
Verified review
Clear product info
I bought two replacement watch straps for my watch. The website was clear about the product description and match with my watch and the strap fitted easily.
Report review
Answer by watch.co.uk
10 Aug 2023
Glad to hear that everything is to your liking!
Enjoy your purchase
Regards, Watch.co.uk
20 Dec 2023
Verified review
Okay but took a while to come and when it did the paperwork showed that the watch had been sold by a company in Holland. What’s with the UK internet domain?
Report review
26 Nov 2023
Verified review
Great Swatch Straps
Great choice of Swatch straps which are very hard to get.
I only dropped a * because I thought they were in the UK because of their name ending .co.uk
Report review
Answer by watch.co.uk
27 Nov 2023
Good day,
Thank you for your positive review! Great to hear that you were able to find the products with us. Kind Regards, Team Watch.co.uk
7 Nov 2023
Verified review
Quick delivery. Well packaged. The pins ordered with watch strap (supposedly correct for my watch) don't fit but refitted original pins.
Report review
Answer by watch.co.uk
9 Nov 2023
Thank you for your nice review and for the useful feedback!
Kind Regards,
Team Watch.co.uk
27 Dec 2023
Verified review
Item good, but delivery took longer than expected.
I liked that the item was as advertised. The thing you could do better is shorten the length of time to deliver, it took 8 days.
Report review
Answer by watch.co.uk
28 Dec 2023
Thank you for your positive review and feedback! Greetings, Team Watch.co.uk
21 Jul 2023
Verified review
Genuine strap at a good price
Supplied a difficult to find genuine Victorinox watch strap at a very reasonable price.
Delivery could have been a bit quicker.
Report review
Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We are happy to hear that you were able to find the matching watch strap for your watch with us! We offer two different shipping options, DHL Express is the fastest. We hope you enjoy your purchase and hope to see you again! Regards, Team Watch.co.uk
28 Jul 2023
Verified review
Product as expected
Item arrived and is as described but communication about delivery was not great. Also use Evri to deliver which is not ideal.
Report review
Answer by watch.co.uk
31 Jul 2023
Thank you very much for your review and for the useful feedback!
We hope to see you again and exceed your expectations!
Kind regards,
Team Watch.co.uk
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.