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Top positive review
1 Nov 2023
Verified review
All I would say is that I ordered once but appear to get two emails for everything
Please disregard this review as it’s the same as the previous one :-)
Felicity and Jack, on the customer service team, were extremely helpful, especially as our build was a challenging, non standard construction. There were a few problems along the way but Felicity in particular was very prompt with answers and solutions for us. It took a while to get sorted and we were not always on the same page as the surveyor on site, but we got there in the end. Warranty is now in hand - a little bit of peace of mind!
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12 Sept 2023
Imported review
Excellent service. They did everything they said they would do and on time. Plants were well packed in sturdy containers, and fresh too. Plug plants separated easily and are doing well in individual pots. Delivery was as promised and customers are able to choose convenient delivery weeks. Would recommend this company and will use them again.
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28 Jul 2023
Imported review
Good service. Worth considering
I nearly purchased a replacement remote at £100 and then I saw this service. It ended up costing me £33 including all the posting costs. I think the fix was relatively straightforward but all very efficient and prompt. All in all very happy and would use again for sure.
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8 Sept 2023
Imported review
Delivery arrived within specified time range. End of package was open although contents appear to be intact. I was not able to get to the door but managed to call down to the driver who had left the package next to the front door.
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26 Jun 2023
Imported review
Excellent all round
Excellent advice, price match against the internet, set up the bikes and quality check handover before you leave their premises, Andy was amazing cant say enough good things about the experience
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1 Nov 2023
Verified review
As per order
All I would say is that I ordered once but appear to get two emails for everything
Please disregard this review as it’s the same as the previous one :-)
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12 Jun 2023
Imported review
Delivery
The driver called before delivery, he was polite and helpful. He was however one day earlier so I wasn’t on site. He left it for me.
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1 Sept 2023
Imported review
benefits of Octopus
i think that octopus is trying to do the right thing by the environment and it's customers.Always seem clear understandable prose
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8 Sept 2023
Imported review
Five star service. Delivery on time and the driver moved all the staff with hand. No pallet left. Appreciate it.
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15 Jul 2023
Imported review
Excellent service
Prompt, courteous and accurate replies to queries. Product well made and as advertised.
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30 Aug 2023
Imported review
excellent customer service every time. so quick polite and knowledgeable
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17 Jun 2023
Imported review
Great Service from very polite and helpful staff - Thank you
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18 Oct 2023
Verified review
Ordered and delivered on time . Product does as it should
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29 Aug 2023
Imported review
good communication and delivered when they said they would
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Imported Reviews
They are not included in the overall rating. No verification measures have been taken.