FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,432 reviews in the last 12 months17,949 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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5 days ago
 Verified review

"In Stock actually means In Stock" shock

I placed an order for an item with another dealer and several e-mails (and months!) later I gave up, thinking that there must be supply issues with that product. Then another search online brought me to FutureShop who claimed to have the item in stock, ready for despatch. I ordered and braced myself for an e-mail explaining the item was "on order" but three days later it was delivered and I wondered why I hadn't ordered from them in the first place! I know for next time.
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29 Apr 2024
 Verified review
Excellent service prompt delivery, e mails answered very quickly. I ordered speaker cable, and hadn`t realised I had only ordered one cable, ordered another one, an e mail to Futureshop, and the second cable was sent out same day,1st class..and the icing on the cake, the price was lower than my local Richer Sounds..
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Answer by FutureShop.co.uk
1 May 2024
Thank you so much for your detailed feedback! We're delighted to hear that you had such a positive experience with our service and prompt delivery. Ensuring customer satisfaction is our priority, and we're glad we could quickly address your order inquiries.
AR
Armando R.
Bellinzona/Svizzera
12 days ago
 Verified review

QED Reference Audio 40i veramente ottimo!

Le prime due ore di ascolto ero scettico, poi è successo qualcosa e sono rimasto a orecchie aperte, non ci credevo. Questa cosa mi ha fatto riascoltare tanti dischi live, signori tantissimi dettagli e molto spazio, tutto era lì davanti a me. Ringrazio Futureshop e QED avete la mia fiducia.
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Answer by FutureShop.co.uk
9 days ago
Thank you for your review of Future Shop and the QED Reference Audio 40i. We are pleased to hear that you were skeptical at first but became pleasantly surprised with the sound quality after a couple of hours of listening. It's great to know that the product has allowed you to rediscover the details and space in your live recordings.
2 days ago
 Verified review

Excellent standard of service all round

Good range of items. Fast service and delivery, very helpful. I've been a customer of Futureshop for many years. Recently I made a mistake with a cable order, and the dealer immediately put things right, with no quibbles. An excellent standard of service all round.
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12 days ago
 Verified review
Couldn't be better! Customer service is excellent and the product range is exceptional. Shopping with Futureshop is always a delight and the quality is always outstanding. Premium products with premium service.
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Answer by FutureShop.co.uk
9 days ago
Thank you for your positive review of Future Shop! We are delighted to hear that you have had an exceptional shopping experience with us. Our team takes pride in providing excellent customer service and offering a wide range of premium products. We appreciate your support and look forward to continuing to provide you with outstanding quality and service.
9 days ago
 Verified review

Back to The Future Shop

I’m pleased with recent purchase of a hifi cable from Future Shop. I’m a repeat customer and always find it a very satisfying experience because of the ease of the online transactions and expedient shipment.
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Answer by FutureShop.co.uk
6 days ago
Thank you for your positive review of our company, Future Shop. We are thrilled to hear that you had a satisfying experience with your recent purchase of a hifi cable. As a repeat customer, we appreciate your continued support and are happy to hear that our online transactions and shipping process have met your expectations. Thank you for choosing Future Shop and we hope to serve you again in the future.
3 May 2024
 Verified review
Always good advice, quality products, & excellent delivery. But I personally can sometimes find the same products quite a bit cheaper elsewhere on line. Still an excellent company to use.
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Answer by FutureShop.co.uk
9 May 2024
Hi Neil, Thank you for your review of Future Shop. We are glad to hear that you have consistently received good advice, quality products, and excellent delivery from our company. However, we understand that you may sometimes find our products at a lower price elsewhere online. We strive to offer competitive prices and will continue to work towards providing the best value for our customers. Thank you for choosing Future Shop.
3 May 2024
 Verified review

Good products with knowledgable staff

I was interested in a new product and Mark was able to talk me through it in great detail. Also, he did not try to sell me the higher priced model. Very happy!
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Answer by FutureShop.co.uk
9 May 2024
Hi Stephen, Thank you for your review of Future Shop. We are happy to hear that you had a positive experience with our knowledgeable staff and were satisfied with your new product. At Future Shop, we strive to provide excellent customer service and assist customers in finding the right product for their needs. We are glad that Mark was able to provide detailed information without pressuring you to purchase the higher priced model.
7 days ago
 Verified review
Just awesome customer service. A small hiccup with my order prompted the most wonderful customer experience. I highly recommend Futureshop.
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Answer by FutureShop.co.uk
6 days ago
Thank you for taking the time to leave a review for Future Shop! We are delighted to hear that you had an awesome customer service experience with us. Our team always strives to provide the best service possible, and we are glad to hear that we were able to turn a small hiccup into a wonderful experience for you. Thank you for recommending Future Shop, we truly appreciate your support. We look forward to serving you again in the future.
14 May 2024
 Verified review

Would recommend Futureshop.

Futureshop are very efficient, they also replied very quickly to a query I raised. Free cable burn-in is also a bonus. Highly recommended.
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Answer by FutureShop.co.uk
14 May 2024
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us and appreciate your recommendation. Our team takes pride in our efficiency and responsiveness to customer inquiries. We also offer free cable burn-in, which we're happy to hear was a bonus for you. Thank you for choosing Future Shop and for highly recommending us. We look forward to serving you again in the future.
2 days ago
 Verified review
Incredibly fast shipping (Royal Post) to Canada and very quick and positive reply to my inquiry. Absolutely would buy from them again.
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3 May 2024
 Verified review

Fast and efficient service

The cables I ordered were dispatched quickly following the 72 hour burn-in period that I requested. I am very happy with the service.
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Answer by FutureShop.co.uk
9 May 2024
Hi Ian, Thank you for leaving a review for Future Shop! We are thrilled to hear that you had a positive experience with our services. Our team strives to provide fast and efficient service to all of our customers. We are glad to hear that the cables you ordered were dispatched quickly after the 72 hour burn-in period that you requested. We always aim to meet our customers' needs and are glad to hear that we were able to do so for you.
4 days ago
 Verified review
A brilliant shop. Excellent service, great communication, speedy delivery ery and lowest prices. What more could you want.
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5 days ago
 Verified review
Excellent customer care! Next day replacement of cables with no quibble. I would strongly recommend Future to my friends.
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9 May 2024
 Verified review

My number 1company for my audio & streaming

Excellent company to deal with very good quality products. And very good helpful staff to advise you on there products.
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Answer by FutureShop.co.uk
10 May 2024
Hi Richard, Thank you for your review of Future Shop! We are thrilled to hear that we are your number one choice for audio and streaming needs. Our team takes pride in providing excellent service and high-quality products.
RM
9 May 2024
 Verified review

Excellent service

I’ve purchased from Futureshop a number of times and service, communication, shipping and tracking are always top notch
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Answer by FutureShop.co.uk
10 May 2024
Thank you for your positive review of Future Shop! We are glad to hear that you have consistently experienced excellent service, communication, shipping, and tracking with us. We strive to provide the best possible experience for our customers and are happy to know that we have met your expectations.
28 Apr 2024
 Verified review

Highly recommended

As always, brilliant service, communication price and quick delivery. What more can you ask for. Highly recommended.
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Answer by FutureShop.co.uk
1 May 2024
Thank you so much for your kind words! We're thrilled to hear that you continue to have a positive experience with us. Providing brilliant service, clear communication, competitive prices, and quick delivery are our top priorities, and we're glad to know that we've met your expectations. Your recommendation means a lot to us.
2 days ago
 Verified review

Consistently Great!

Always is a great selection of products and the team is always there to assist you when you’re stuck deciding.
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1 May 2024
 Verified review

Excellent experience

In this shop I found a pair of quality earbuds I discovered on their website. Fast shipment. Happy overall.
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9 days ago
 Verified review
Quality products backed up with unbeatable customer service and delivery. Great customer experience.
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Answer by FutureShop.co.uk
6 days ago
Thank you for your review of Future Shop! We strive to provide our customers with top-quality products and unbeatable customer service. We're glad to hear that you had a great experience shopping with us.