FutureShop.co.ukReviews:
1,493 reviews in the last 12 months17,163 total reviews
Excellent
TrustmarkValid
Top positive review
28 Oct 2023
Verified review
"Futureshop.co.uk" isn't just another online store; it's a fantastic place to find audiophile-grade hifi accessories and more.
What I think truly sets "Futureshop.co.uk" apart is the exceptional staff. I've spoken separately with Mark and Geoff. They're not just friendly and honest; they're experts who genuinely care about helping you find the right products for your setup. No scripted responses or pushy sales tactics; it's a refreshing change to have knowledgeable folks who love what they do.
The standout here, for me (in terms of products I'VE tried), without a doubt, are the yellow QSA fuses (pictured - aligned in the CORRECT direction). Over a month, I picked up four of these little wonders, and they've taken my hifi setup to a whole new level. The improvement in sound quality is nothing short of magical – I'm tapping my toes and grooving to the music like never before. Well, as much as a 50 year old can, "groove".
The audioquest ethernet cable I got here is also a winner. With advice from Mark, I coupled this with a QSA (alright, alright, alright, yes I know, I'm a fan) yellow LAN jitter ethernet adaptor. It's like my internet connection got an upgrade – perfect for streaming high-quality music hassle-free.
So, if you're in the market for all things, hifi and want a reliable source with products that truly deliver, give "Futureshop.co.uk" a try. You won't be disappointed by the products or the people behind them.
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
14 Nov 2023
Verified review
Cable para altavoz Audioquest Type 5.
Buenas tardes!. Me gustó la rapidez con la que se realizaron las gestiones del pedido y del envío (Royal Mail); han sido realmente eficientes; lo que no me ha gustado es que el cable ha llegado embalado en una caja de cartón y envuelto en un plástico; se ha incluido en la caja una pequeña esponja. Este cable lo he visto embalado en la propia caja de la marca (Audioquest) de 2,5 m en el que se detallan las características y especificaciones y además trae una pequeña herramienta (llave) para apretar o aflojar las conexiones; no venía la llave ni tampoco embalado en su caja; esto realmente no me ha gustado. Añadir por último que el cable es excelente.
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Answer by FutureShop.co.uk
16 Nov 2023
Thank you for taking the time to share your feedback on your recent shopping experience with Future Shop. We are delighted to hear that you were pleased with the efficiency of our order and shipping processes through Royal Mail. Our team strives to provide fast and reliable service to all our customers.
However, we apologise for the inconvenience caused by the packaging of the cable you received. Our team is constantly working to improve our packaging methods to ensure the safe delivery of our products. We appreciate your feedback and will take it into consideration for future improvements.
23 Nov 2023
Verified review
Prompt Response and Great Burn-in Service
Future Shop contacted me after checking out the cable length that I had ordered were out of stock. They offered to custom make the cable immediately to the spec. if I don't want to wait for the replenishment from the manufacturer. The cables I received are well made and performed superbly. They also provide cable burn-in service without additional charge.
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Answer by FutureShop.co.uk
23 Nov 2023
Thank you for taking the time to share your experience with Future Shop. We are delighted to hear that our team reached out to you regarding the out of stock cable length and offered to custom make it to your desired specifications.
We understand the importance of timely delivery and are glad to know that you were satisfied with the quality of the cables you received. We take great pride in providing our customers with top-notch products that perform superbly.
SB
Sean B.
Belfast
19 Nov 2023
Verified review
Quantum Science Yellow fuses arrived promptly after burn in. The difference was immediately audible, first via Cyrus CDT XR, then including Cyrus i9 XR. More detail was disclosed but music remained warm and emotional, dynamics powerful, just better all round. I might slow down my quest for the Cyrus PSU XR now🤣👍
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Answer by FutureShop.co.uk
21 Nov 2023
We are glad to hear that our Quantum Science Yellow fuses arrived promptly and made a noticeable difference in your audio experience. We pride ourselves on providing high-quality products that enhance our customers' enjoyment of music.
Thank you for your review of Future Shop!
14 Nov 2023
Verified review
HDMI Cables.
I was looking to buy very high quality HDMI cables.
The brands on offer are very wide ranging, so I decided to seek advice via a telephone call.
The information I received was impartial and very useful in narrowing down brands to consider purchasing.
Having placed an order dispatch was the same day.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for taking the time to leave a review for Future Shop. We are glad to hear that you were able to find the perfect HDMI cables for your needs. Our team takes pride in offering a wide selection of high-quality brands to our customers.
We are also happy to hear that you took advantage of our telephone service and received helpful and impartial advice. Our goal is to ensure that our customers have all the necessary information to make informed purchasing decisions.
We are committed to providing excellent customer service, and we are thrilled to know that your order was dispatched on the same day. We hope you continue to enjoy your purchase.
22 Nov 2023
Verified review
Great product, excellent service, fast delivery.
Product came very well packed, delivery was really fast and supported with a tracking number, product is exactly as described and performs beautifully. I wouldn't hesitate a moment to do business with Futureshop again, with the company that demonstrates such high level of business ethic.
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Answer by FutureShop.co.uk
23 Nov 2023
We are thrilled to hear that your product arrived in excellent packaging and that the delivery was fast and supported by a tracking number. We take pride in accurately describing our products and are happy to hear that it met your expectations.
Thank you for taking the time to leave such a positive review of your experience with our company, Future Shop.
12 days ago
Verified review
Excellent service, friendly staff that keep you informed about the progress of your order, even when I had an issue with one order it was rectified immediately after just one phone call couldn’t ask for more.
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Answer by FutureShop.co.uk
11 days ago
Hi Peter,
Thank you for your review of Future Shop! We are delighted to hear that you had an excellent experience with our service and found our staff to be friendly and informative. We strive to provide the best possible service to our customers and we are glad that we were able to rectify any issues promptly.
11 days ago
Verified review
Problem solved
They were unable to deliver the parcel to me to Israel for an objective reason. In the end, I got my money back.
Of course I'm upset because I waited a long time for my USB cable, so only 4 stars.
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12 days ago
Verified review
The extensive range of cables available (in stock) from futureshop gave me confidence in making my first foray into this area of hifi. Excellent service only limited by my lack of disposable income.
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Answer by FutureShop.co.uk
11 days ago
Hi Earle,
Thank you for taking the time to leave a review for Future Shop. We are glad to hear that our extensive range of cables gave you the confidence to explore the world of hifi. Our team at Future Shop strives to provide excellent service to all our customers.
12 days ago
Verified review
Great selection of cables at reasonable prices. Shipping is quick to the European Union. I am a long term occasional customer and over the years Futureshop has maintained excellent standards.
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Answer by FutureShop.co.uk
11 days ago
Hi Alan,
We are happy to hear that you are satisfied with our selection of cables and find our prices reasonable. It is also great to know that our shipping to the EU is quick. We value your loyalty as a long-term customer and are committed to maintaining our excellent standards.
Thank you for your review of Future Shop!
15 Nov 2023
Verified review
I have used futureshop on a number of occasions and found them to provide an excellent service. Delivery has been timely and cables exactly as ordered.
Keep up the good work.
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Brian,
Thank you for taking the time to share your positive experience with Future Shop! We are delighted to hear that our service has met your expectations and that our deliveries have been timely. We always strive to provide excellent service and we are glad to know that we have succeeded in doing so for you.
12 days ago
Verified review
QED coaxial cable
Ordered a QED coaxial cable. Good e-communication from business and cable arrived promptly. Very satisfied with service and would recommend them and order from them again.
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Answer by FutureShop.co.uk
11 days ago
Hi Richard,
Thank you for taking the time to leave a review for Future Shop. We are delighted to hear that you had a positive experience with our company. At Future Shop, we strive to provide excellent service to our customers and we are glad to know that our e-communication and prompt delivery met your expectations.
12 days ago
Verified review
Speaker wire
Was recommended by someone else for the wire I needed
This wire was a great deal and was delivered on time
Would recommend and definitely would use again
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Answer by FutureShop.co.uk
11 days ago
We are delighted to hear that you were recommended by someone else and that our speaker wire was a great deal for you. We take pride in providing high-quality products and timely delivery.
We appreciate your recommendation and look forward to serving you again in the future.
11 Nov 2023
Verified review
Professional approach. Great selection of higher end products. Easy to understand the website. Good honest reviews. Just a nice place to be ... Thank you
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your positive feedback on Future Shop! We are glad that you appreciate our professional approach, wide selection of high-end products, and user-friendly website.
We take pride in providing honest reviews to help our customers make informed decisions.
9 days ago
Verified review
Provision of timely tech. Diagnostic & solutions
Immediate contact with technically competent engineer able to understand the requirement and provide solutions and speedy delivery of the required unit.
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Answer by FutureShop.co.uk
7 days ago
Thank you for taking the time to leave a review about your experience with Future Shop. We are delighted to hear that you found our services to be timely and efficient when it came to tech diagnostics and solutions.
PB
Paul B.
Stevenage
15 Nov 2023
Verified review
For all my cables.
I have been using future shop for all my cabling needs for years extremely helpful and knowledgeable staff and great prices.!
Highly recommended...
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Paul,
Thank you for taking the time to leave such a positive review about your experience with Future Shop. We truly appreciate your loyalty and trust in us for all your cabling needs over the years.
6 days ago
Verified review
Great Service.
I've used Futureshop several times and they have always been excellent.
Good products, delivered quickly at a reasonable price.
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Answer by FutureShop.co.uk
4 days ago
Thank you for your positive review of Future Shop. We are thrilled to hear that you have had great experiences with our company. Our team strives to provide excellent service and we are happy to know that we have met your expectations.
17 Nov 2023
Verified review
An advantageous purchase
There is a wide range of products, and so I found easily the appropriate and competitively priced cable, that was sent as short as possible.
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Answer by FutureShop.co.uk
21 Nov 2023
We are glad to hear that you had an advantageous purchase and were able to find the perfect cable at a competitive price. Our team takes great pride in providing a wide selection of products and speedy delivery for our customers.
Thank you for your positive review of Future Shop!
10 days ago
Verified review
Quick delivery- good prices
Always good prices and quick delivery.
Technical support is also very good when you need it.
First stop for anything they do!
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Answer by FutureShop.co.uk
7 days ago
Thank you so much for your review of Future Shop! We're thrilled to hear that you have always had a positive experience with our prices and delivery speed. Our team takes pride in providing top-notch technical support whenever needed, and it's great to know that we are your first choice for all your needs.
17 Nov 2023
Verified review
Unfortunately the wrong product was sent but dealt with very well and received the correct one a couple of days later
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Answer by FutureShop.co.uk
21 Nov 2023
Thank you for taking the time to leave a review for Future Shop. We apologize for the inconvenience of receiving the wrong product.
However, we are pleased to hear that our team was able to handle the situation well and promptly provide you with the correct product within a couple of days.
JK
John K.
GLASGOW
12 days ago
Verified review
Truly great place for audiophiles to shop competitive prices and helpful staff should you need a question answered
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Answer by FutureShop.co.uk
11 days ago
Hi John,
Thank you for taking the time to leave a review about Future Shop. We are thrilled to hear that you had a truly great shopping experience at our store. Our team takes pride in offering competitive prices and providing helpful assistance to our valued audiophile customers.