FutureShop.co.ukReviews:
1,427 reviews in the last 12 months17,863 total reviews
Excellent
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Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
27 May 2023
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Answer by FutureShop.co.uk
28 May 2023
Thank you for taking the time to share your feedback with us! We are so glad you had a great experience with us and we look forward to seeing you again soon.
26 May 2023
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Answer by FutureShop.co.uk
26 May 2023
Hi Mark,
Thank you for your five-star review. We appreciate your feedback and it's great to hear you had a positive experience with Future Shop.
25 May 2023
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Answer by FutureShop.co.uk
26 May 2023
Hi Simon,
Thank you so much for the five star review! We appreciate your support and are so glad to hear you had a good experience with us.
25 May 2023
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Answer by FutureShop.co.uk
26 May 2023
Thank you for taking the time to review us at Future Shop. We are delighted to know that you had a five star experience with us. We look forward to seeing you again soon.
24 May 2023
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Answer by FutureShop.co.uk
24 May 2023
Hi Phil,
Thank you for the five star review. We appreciate your support and are glad that you had a positive experience with us.
18 May 2023
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Answer by FutureShop.co.uk
19 May 2023
Hi Alan,
Thank you for taking the time to leave us a five-star review for our customer service at For Future Shop. We are thrilled to hear about your positive experience.
18 May 2023
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Answer by FutureShop.co.uk
19 May 2023
Hi Patrick,
Thank you so much for taking the time to share your wonderful experience with our customer service team at For Future Shop! We greatly appreciate your five-star review.
11 May 2023
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Answer by FutureShop.co.uk
11 May 2023
Hi Mark,
Thank you for your positive review! We're so glad you had a good experience shopping with us.
We hope to serve you again soon!
DH
Denis H.
Sevenoaks
11 May 2023
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Answer by FutureShop.co.uk
11 May 2023
Hi Denis,
Thank you for your 5-star rating! We are glad that you are satisfied with your experience at Future Shop.
11 May 2023
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Answer by FutureShop.co.uk
11 May 2023
Thank you for your five star review of Future Shop. We pride ourselves in providing the highest quality products and services and are delighted to hear that you were satisfied with your experience.
CL
Charles L.
Hong Kong
10 May 2023
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Answer by FutureShop.co.uk
11 May 2023
Hi Charles,
Thank you for taking the time to leave us a five-star review. We appreciate your feedback and are glad to hear that you had a great experience with us at Future Shop.
We'll keep striving to bring you the best products and service possible.
RC
Rev C.
Sidcup
10 May 2023
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Answer by FutureShop.co.uk
11 May 2023
Hi Peter,
Thank you for your five-star review of Future Shop. We are so glad that you had an excellent experience with us, and we look forward to seeing you again soon.
10 May 2023
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Answer by FutureShop.co.uk
10 May 2023
Hi Niall,
Thank you for the great review! We are glad to hear that you enjoyed your experience at Future Shop!
10 May 2023
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Answer by FutureShop.co.uk
10 May 2023
Hi Philip,
Thank you for your five-star review of Future Shop. We really appreciate your support and are so glad you love us!
9 May 2023
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Answer by FutureShop.co.uk
10 May 2023
Thank you so much for the 5 star review. We're so glad to hear that you're happy with our services at Future Shop.
We hope to continue to serve you in the future.
5 May 2023
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Answer by FutureShop.co.uk
5 May 2023
Hi Roger,
Thank you for your five star rating! We are glad to know that you are enjoying our products and services.
RH
Robert H.
Leicester
9 Jun 2023
Verified review
Incorrect information on listing
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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Answer by FutureShop.co.uk
12 Jun 2023
Hi Robert,
We apologise for any misunderstanding there may have been regarding the listing for the Tellurium Q Ultra Black interconnects. We strive to provide our customers with accurate and up-to-date information, and we regret that this wasn’t the case in this instance. We value your past purchases and appreciate your feedback as it helps us to improve our services.
We hope that you will consider giving us another chance in the future.
2 Nov 2023
Verified review
No Stock - Frustration
Excellent company, with excellent staff.
Unfortunately I have had to take a couple of stars away due to products advertised being out of stock, and only being notified after completing the purchase process.
The staff are very good at communicating alternatives, however it can be frustrating.
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Answer by FutureShop.co.uk
2 Nov 2023
Good afternoon,
Thank you so much for letting us know about your recent experience.
We were very sorry to hear about the problems you experienced obtaining the items that you needed. We very much appreciate the frustration that this caused at the time.
We have contacted you in more detail on the email details on your order.
We will do everything we can to assist you in the future.
With kindest regards,
Future Shop.
5 Apr 2024
Verified review
I ordered a 9.5m speaker cable. The ends are terminated with banana plugs but 3 or the 4 atlas cobalt jackets were loose in the box. With a twisted cable, I don't even know what the polarities are at the end of the cable with no atlas cobalt jackets attached.
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Answer by FutureShop.co.uk
5 Apr 2024
Good Morning,
Thank you for your message, We were really sorry to hear that the barrels on your speaker cables were detached on arrival, Our operations team are working on a solution for you and we will be sending you a replacement cable.
We have sent you more detailed information by email, and will ensure that you have all the help you need,
Kindest regards,
FutureShop.
20 Oct 2023
Verified review
Goods not in stock, but company made the effort to help me!
Goods were unfortunately not in stock, but company phoned to confirmthat a loan pair of cables would be sent to me untill the required pair had been made! I await the loan cables!!
Regards
Jeffrey Peters
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