FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,412 reviews in the last 12 months17,843 total reviews  

4.93
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 24 Oct 2013
The Trustmark indicates trustworthy online retailers.
FutureShop.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for FutureShop.co.uk

 Sort by  
Relevance
(1339)
(4)
Reset
11 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
11 May 2023
Hi Mark, Thank you for your positive review! We're so glad you had a good experience shopping with us. We hope to serve you again soon!
DH
Denis H.
Sevenoaks
11 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
11 May 2023
Hi Denis, Thank you for your 5-star rating! We are glad that you are satisfied with your experience at Future Shop.
11 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
11 May 2023
Thank you for your five star review of Future Shop. We pride ourselves in providing the highest quality products and services and are delighted to hear that you were satisfied with your experience.
CL
Charles L.
Hong Kong
10 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
11 May 2023
Hi Charles, Thank you for taking the time to leave us a five-star review. We appreciate your feedback and are glad to hear that you had a great experience with us at Future Shop. We'll keep striving to bring you the best products and service possible.
RC
Rev C.
Sidcup
10 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
11 May 2023
Hi Peter, Thank you for your five-star review of Future Shop. We are so glad that you had an excellent experience with us, and we look forward to seeing you again soon.
10 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
10 May 2023
Hi Niall, Thank you for the great review! We are glad to hear that you enjoyed your experience at Future Shop!
10 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
10 May 2023
Hi Philip, Thank you for your five-star review of Future Shop. We really appreciate your support and are so glad you love us!
9 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
10 May 2023
Thank you so much for the 5 star review. We're so glad to hear that you're happy with our services at Future Shop. We hope to continue to serve you in the future.
5 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
5 May 2023
Hi Roger, Thank you for your five star rating! We are glad to know that you are enjoying our products and services.
4 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
4 May 2023
Hi Neville, Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with us at Future Shop. We hope you'll come back soon!
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
4 May 2023
Hi Michael, Thank you for your five-star review of Future Shop. We appreciate you taking the time to leave us such a great review. At Future Shop, we strive to provide quality products and excellent customer service. We're glad you enjoyed your experience with us!
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
4 May 2023
Hi Simon, Thank you for your five-star review. We are pleased that you had a positive experience with us and we hope to be able to serve you again soon.
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Hi Kazuo, Thank you for your five-star review! We are pleased to know that you are satisfied with our services at Future Shop.
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Hi Graham, Thank you for taking the time to leave a five star review for Future Shop. We appreciate your positive feedback and we look forward to your next visit!
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Thank you for your five-star review of Future Shop. We are so glad to hear you had a great experience with us. We strive to provide our customers with the best products and services.
GR
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Hi Garry, Thank you so much for the five-star review. We at Future Shop are delighted to hear that you had a positive experience with us. We look forward to serving you again in the future
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Hi Kim, Thank you for the five star review.! We are glad to hear that you had a great experience with Future Shop. We look forward to seeing you again soon!
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Hi Richard, Thank you for the five star review! We are glad to hear that you had a great experience with Future Shop. We look forward to seeing you again soon!
3 May 2023
 Verified review
Report review
Answer by FutureShop.co.uk
3 May 2023
Hi Morten, Thank you for your five-star rating! We are so glad to hear that you had a positive experience shopping with us at Future Shop. We strive to provide excellent service and quality products, and we are delighted to hear that we have succeeded. We look forward to seeing you again soon.
17 Dec 2023
 Verified review
Be more open and transparent about your true stockng levels rather than just trying to get my money upfront knowing that you can't fulfil my order immediately and then expecting me to wait a month. In this day and age customers have multiple different ways/options to source items quickly. You defintely need to do better.
Report review
Answer by FutureShop.co.uk
29 Dec 2023
Hi Alexander, Thank you for taking the time to provide your honest feedback. We sincerely apologise if our stock-level representation has caused any inconvenience or disappointment. We never intend to mislead our customers or create an expectation we cannot meet. Thank you again, Alexander, for bringing this to our attention. Your feedback helps us grow and improve.