FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,408 reviews in the last 12 months17,804 total reviews  

4.93
Excellent

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Certified since: 24 Oct 2013
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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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T. W.
Swindon
11 Apr 2024
 Verified review
Great service from futureshop. Very prompt delivery and super secure packaging. Would from order from this company again.
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Answer by FutureShop.co.uk
8 days ago
Hi Terry, Thank you for your review of Future Shop. We are thrilled to hear that you had a great experience with our service. Our team takes pride in providing prompt delivery and secure packaging for our customers. We look forward to serving you again in the future.
4 Apr 2024
 Verified review

Excellent product at a good price.

Excellent product at a good price and with prompt delivery. Just what I needed to make my system sound even better.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andrew, Thank you for your positive review of our company, Future Shop! We're thrilled to hear that you found our product to be excellent and at a good price. We also pride ourselves on providing prompt delivery to ensure our customers receive their items in a timely manner.
1 Apr 2024
 Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.
MK
Mr.D. K.
London
10 Apr 2024
 Verified review

Trusted

When I look for audio equipment, I always look to Future Shops as first stop, & frequently find what I need.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Dominic, Thank you for your review! We are glad to hear that Future Shop is your go-to for audio equipment. Our team works hard to provide a wide selection of products to meet the needs of our customers.
12 days ago
 Verified review

World class service

Always prompt and communicative with orders and delivery. Prices are competitive with a great selection
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Answer by FutureShop.co.uk
8 days ago
Thank you for your review of Future Shop! We are delighted to hear that you have experienced our world-class service. Our team takes pride in providing prompt and communicative service for all orders and deliveries. We are also thrilled that you have found our prices to be competitive and our selection to be great. We appreciate your support and hope to continue meeting your expectations in the future. Thank you for choosing Future Shop!
12 days ago
 Verified review
Always have a first class service from future shop, great customer service and speedy delivery!
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Answer by FutureShop.co.uk
8 days ago
Thank you for your positive review of Future Shop! We take pride in providing first-class service to our customers and ensuring speedy delivery. Our team strives to provide excellent customer service at all times. We hope to continue serving you in the future.
3 Apr 2024
 Verified review
The best shop. The best assistance. The best communication. Shipment as fast as a light beam.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roman, Thank you for your review of Future Shop! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing the best service, assistance, and communication to our customers.
4 days ago
 Verified review

5 Metre Audioquest Toslink cable

Ordered a 5m Audioquest Toslink cable. Fast delivery, cable sounds great, no issues
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Answer by FutureShop.co.uk
2 days ago
Thank you for your feedback! We're glad to hear that your Audioquest Toslink cable arrived quickly and that you're pleased with its performance.
3 Apr 2024
 Verified review
Arrived quickly on the time promised. Kept updated. Keen pricing and good service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi John, Thank you for your positive review of Future Shop! We are happy to hear that your order arrived quickly and on time, and that you were kept updated throughout the process. Our goal is to provide our customers with competitive pricing and excellent service.
10 Apr 2024
 Verified review
Very helpful customer service and quick delivery. Great to deal with! Thanks!
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your review of Future Shop! We are delighted to hear that you had a positive experience with our customer service and delivery. We strive to provide excellent service to all of our customers and we are happy to hear that we exceeded your expectations.
8 Apr 2024
 Verified review
exceptional service , get the product to you quick, nothing too much trouble.
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your positive review of Future Shop! We take pride in providing exceptional service and delivering products quickly to our customers.
13 Apr 2024
 Verified review
Easy to navigate Web page Everything delivered promptly and well packaged
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Answer by FutureShop.co.uk
8 days ago
Thank you for your positive review of Future Shop! We are glad to hear that our web page is easy to navigate and that your order was delivered promptly and well packaged. We strive to provide a convenient and efficient shopping experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.
13 hours ago
 Verified review

Helpful and efficient

Responded to queries promptly and effectively. Goods delivered quickly.
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13 hours ago
 Verified review

Good advice, good service.

Good advice, good service, thank you. Speaker cable upgrade worthwhile.
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13 hours ago
 Verified review
Great product at reasonable price with rapid delivery :-)
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1 Apr 2024
 Verified review
Good prices, clear description of goods and super delivery.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our prices competitive, our product descriptions clear, and our delivery service superb. Providing a seamless shopping experience from start to finish is our goal, and we're thrilled to have met your expectations.
9 hours ago
 Verified review
great service, on time delivery, great shopping experience
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29 Mar 2024
 Verified review
Good products and excellent service - nothing else to say.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you're happy with both our products and our service. Your satisfaction is our ultimate goal, and we're here to provide you with the best experience possible.
14 hours ago
 Verified review
Good product range. Excellent prices and quick delivery.
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5 Apr 2024
 Verified review
Quick delivery. Good selection of products. Recommended.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Paul, Thank you for your review of Future Shop! We are delighted to hear that you were pleased with our quick delivery and good selection of products.