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FutureShop.co.ukReviews

: 14,787Excellent

4.92

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with Buyer Protection

certified since: 24/10/2013
updated on: 01/07/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 24/10/2013
updated on: 01/07/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for FutureShop.co.uk

1,819 verified reviews in the last 12 months

14,787 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
The best HiFi experience of my life. Although product reviews are handy, I believe that testing audio equipment on your own system in your own room is vital. Synergy among components, personal taste and all that. And that is where FutureShop UK really shines. They provide 60 days in-home trials on audio cables (even longer if needed). They’re prompt, reliable, trustworthy and professional. Free cable burn-in up to 96 hours so their cables sound good when you get them. Returns and refunds, no problem. It’s what they do. I was really impressed with the expertise and helpfulness of FutureShop UK staff (thanks Adam Senior in particular). They even had cables modified for me in the Atlas factory to ensure optimal results. I have gladly recommended FutureShop and Atlas Audio cables to everyone I know. They’ve given me the best HiFi experience of my like. Thanks!
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the most relevant critical review


7 months ago
I ordered a TV aerial cable, specifying a male to male connection. Both the order form and invoice confirmed this. However, a male to female was sent by mistake. Rather than replace this cable with the specified one, an adapter was sent instead which was not what I was expecting. Apparently the cable I received should have come with the adapter but it did not. Can’t say I’m particularly impressed with this outcome and would have preferred what I actually thought I was buying - a dedicated male to male cable.
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Reviews for FutureShop.co.uk

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(7)
 Verified review
15 days ago
Hi, I accidentally ordered incorrectly. I wanted 2x2.5m for two speakers, but I got 1x bi-amping for one speaker. My mistake. I only made the second order for the cord, but it doesn't get there, and that's why one star goes to the store.
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Answer by FutureShop.co.uk
11 days ago
Good afternoon, We were sorry to hear about the issue you had with ordering the correct cables. We have contacted you via your email address and will give you all the help you need, With kindest regards, Futureshop
 Verified review
2 months ago
I HAVE NOT RECEIVED MY ORDER PLACED ON 30/4, IT IS NOW THE 7/5 AND THERE HAS BEEN NO COMMUNICATION FROM FUTURESHOP.
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Answer by FutureShop.co.uk
2 months ago
Dear Robert, Thank you for your communication via Trusted Shops. I can confirm that your order is processing and we did in fact communicate with you to outline the procurement schedule on the 5th of May. It is possible that this found its way to your email spam. We try hard to keep customers informed at all times and you can be confident that we will arrange delivery as soon as it has been received from the manufacturers. For information this is the communication we sent you: "Hello Robert, Thank you for your order. This is to confirm that your order for the Wireworld Luna 8 Subwoofer Cable 4m will arrive in stock within the next 10-14 working days as this will be Factory Terminated. As your order is completed, we will dispatch your cable out on a priority basis. If you have any further questions, please do not hesitate to contact us. Apologies for any inconvenience caused. Regards" Please do not hesitate to contact us if you require any further help, Robert, we are committed to making sure you are happy. With kindest regards, Futureshop.
 Verified review
5 months ago
I did't receive the order (yet?) and also didn't get any updates.
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Answer by FutureShop.co.uk
5 months ago
Dear Mart, Thank you for your email, I trust that you are well, I wanted to make sure that you have all the information you need on your order from us. Mart the order was despatched to you on the 21st February 2022. we used first class post as you requested, this is not a tracked service. Although there have been delays to the services provided by PostNL the parcel is with them. We hope that you receive the order very soon and the cable works well for you, Keep safe Mart and enjoy your music, With kindest regards, ​​​​​​​Futureshop
 Verified review
6 months ago
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Answer by FutureShop.co.uk
5 months ago
Dear Marijke, We have updated you with information on your orders and we just wanted to be sure that you are happy with the service you have received from us. If you need any further help or guidance please do not hesitate to let us know, Kindest regards, Futureshop.
 Verified review
7 months ago
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Answer by FutureShop.co.uk
5 months ago
Dear Tony, We have updated you with information on your orders and we just wanted to be sure that you are happy with the service you have received from us. Your order was delivered on the 10th November 2021, we hope that you are happy with your purchase. If you need any further help or guidance please do not hesitate to let us know, Kindest regards, Futureshop.
 Verified review
8 months ago
Did not send the order
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Answer by FutureShop.co.uk
6 months ago
Thank you for taking the time to leave your review. As advised, we cannot ship your item; you selected a postal service as the shipping option when placing the order. We have clearly advised the following on the product web page: Please note: The weight and dimensions of this item are large, and therefore this item can only be shipped using courier services. It is not suitable to be sent via postal mail services. You opted not to change to the courier option, and therefore it is with regret the order did not ship. We apologise for any inconvenience caused.
 Verified review
1 year ago
Am not able to track the good delivered
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Answer by FutureShop.co.uk
4 months ago
We do hope that you are happy with your order which was delivered to you on the 4th August 2021. Please contact us if we can be of any further help in the future. Enjoy your music, Kindest regards, Futureshop.