FutureShop.co.ukReviews:
1,435 reviews in the last 12 months17,900 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
27 Apr 2024
Verified review
I ordered speaker cable, it arrived very quickly, but it was not a pair, I then realised I had only ordered one cable, so another order placed, and an e mail sent, and quickly replied to, and they sent the second cable, out the same day, which also arrived the next day..Faultless service, best price for the cable(even beating Richer Sounds).. Futureshop is one of the best hifi retailers on the market, great service. very competitively priced.
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Answer by FutureShop.co.uk
1 May 2024
Thank you so much for your detailed feedback! We're thrilled to hear that despite the initial oversight with your order, our team was able to swiftly rectify the situation and provide you with faultless service.
Ensuring our customers receive the best products and service is our priority, and we're delighted that you found us to be competitively priced and efficient.
18 Apr 2024
Verified review
Best go-to for accessories
I use them a lot, usually by phone because the advice is very good. This time I ordered online. Delivery took around one week because it had to be ordered from the manufacturer. Suppliers often have manufacturers deliver direct, nevertheless you can order from Futureshop with a fair degree of confidence.
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your review of Future Shop. We're glad to hear that you have had a positive experience with our company and that we are your go-to for accessories. Our team always strives to provide helpful advice, whether it be in person or over the phone.
We are happy that you still have confidence in ordering from us. Thank you for choosing Future Shop for your technology needs. We appreciate your support.
19 Apr 2024
Verified review
Excellent replacement product
After buying this combo my soundbar & tv has improved massively. My soundbar has woken up deeper bass & crystal clear dolby atmos and vision has improved on my lgc1 tv. The brightness has improved by 20% which is a problem with lg oleds.getting sharper quality and deeper blks .this combo is a must buy for lg tv owners. And thanks to the guys at future shop for helping me find the right products.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that our combo has significantly enhanced your soundbar and TV experience. We're delighted to have been able to help you find the right products, and we appreciate your support.
29 Apr 2024
Verified review
Excellent service prompt delivery, e mails answered very quickly. I ordered speaker cable, and hadn`t realised I had only ordered one cable, ordered another one, an e mail to Futureshop, and the second cable was sent out same day,1st class..and the icing on the cake, the price was lower than my local Richer Sounds..
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Answer by FutureShop.co.uk
1 May 2024
Thank you so much for your detailed feedback! We're delighted to hear that you had such a positive experience with our service and prompt delivery. Ensuring customer satisfaction is our priority, and we're glad we could quickly address your order inquiries.
26 Apr 2024
Verified review
Excellent costomer service and quick delivery.
When my order for a speaker cable were not in stock I got a better and more expencive cable for no extra cost. Quick delivery and solid packaging as well.
So I'm very happy with my experiences from futureshop.
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Answer by FutureShop.co.uk
1 May 2024
Hi Tor Richard,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and delivery process. It's always our goal to ensure customer satisfaction, even if it means providing a better product at no extra cost when an item is out of stock.
We're delighted that we could exceed your expectations and provide you with a seamless shopping experience.
26 Apr 2024
Verified review
Go to company for anything Hifi cables, Interconnects, HDMI, etc etc
Always a brilliant service, next day delivery in 99% of cases, the team just do a great great job. 👍
Keep up the greatness.
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Answer by FutureShop.co.uk
1 May 2024
Hi Andy,
Thank you so much for your incredible feedback! We're thrilled to be your go-to for all things Hifi cables, Interconnects, HDMI, and more. Providing exceptional service and ensuring speedy delivery is what we strive for, and we're delighted to hear that we've consistently met your expectations.
12 days ago
Verified review
Always good advice, quality products, & excellent delivery. But I personally can sometimes find the same
products quite a bit cheaper elsewhere on line. Still an excellent company to use.
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Answer by FutureShop.co.uk
5 days ago
Hi Neil,
Thank you for your review of Future Shop. We are glad to hear that you have consistently received good advice, quality products, and excellent delivery from our company. However, we understand that you may sometimes find our products at a lower price elsewhere online.
We strive to offer competitive prices and will continue to work towards providing the best value for our customers. Thank you for choosing Future Shop.
23 Apr 2024
Verified review
It's actually how they dealt with a problem with DHL, they could see that the delivery had not reached us, so sent a fresh order the next day. great company to deal with.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you so much for the stellar 5-star rating! We're delighted to hear that you had a positive experience with us, especially in resolving the issue with DHL.
Ensuring your satisfaction is our priority, and we're glad we could quickly send out a fresh order to make up for the delivery mishap.
21 Apr 2024
Verified review
Excellent Cable Shop,, easy to use, nice services like burn-in and no problems shipping to USA ! Real Nice Cables(QED Revelation) Thanx! John Joe Smith,NJ.,USA.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you, John Joe, for your glowing review! We're thrilled to hear that you found our website easy to use and appreciated our services like burn-in. We're delighted that your shipment to the USA went smoothly. It's fantastic to know that you're enjoying the quality of the QED Revelation cables.
12 days ago
Verified review
Good products with knowledgable staff
I was interested in a new product and Mark was able to talk me through it in great detail. Also, he did not try to sell me the higher priced model. Very happy!
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Answer by FutureShop.co.uk
5 days ago
Hi Stephen,
Thank you for your review of Future Shop. We are happy to hear that you had a positive experience with our knowledgeable staff and were satisfied with your new product. At Future Shop, we strive to provide excellent customer service and assist customers in finding the right product for their needs.
We are glad that Mark was able to provide detailed information without pressuring you to purchase the higher priced model.
27 Apr 2024
Verified review
Futureshop Review
Futureshop has an excellent range of products from the best manufacturers. Everything is competitively priced and quickly delivered. Well done Futureshop.
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Answer by FutureShop.co.uk
1 May 2024
Hi Richard,
Thank you so much for your glowing review! We're thrilled to hear that you're pleased with our wide range of products from top manufacturers and that you find our prices competitive. Ensuring quick delivery is also a priority for us, so it's fantastic to know that you've had a positive experience with that as well.
Your support means the world to us, and we're grateful for your kind words.
22 Apr 2024
Verified review
This is the second time I purchase from this company. Like last time the delivery of my item was swift and in excellent condition. Highly recommended.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your continued support and for choosing us once again, we truly appreciate it! We're delighted to hear that your item arrived swiftly and in excellent condition, just like last time. Your recommendation means a lot to us.
22 Apr 2024
Verified review
I ordered a HiFi digital cable, it arrived the next working day.
Superb service as usual.
I will order from them again, they are a reliable supplier.
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Answer by FutureShop.co.uk
25 Apr 2024
Thank you for your feedback! We're thrilled to hear that you received your digital cable promptly and that you're satisfied with our service. We're glad to know that you consider us a reliable supplier and that you're planning to order from us again.
16 Apr 2024
Verified review
very good technical advice and next day delivery was delivered next day, the best secure packaging of my purchase i have ever experienced.
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your review of Future Shop. We are thrilled to hear that you received very good technical advice and that your purchase was delivered the next day. We take pride in our efficient delivery services and are delighted that we were able to provide you with the best secure packaging for your purchase.
12 days ago
Verified review
Fast and efficient service
The cables I ordered were dispatched quickly following the 72 hour burn-in period that I requested. I am very happy with the service.
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Answer by FutureShop.co.uk
5 days ago
Hi Ian,
Thank you for leaving a review for Future Shop! We are thrilled to hear that you had a positive experience with our services. Our team strives to provide fast and efficient service to all of our customers. We are glad to hear that the cables you ordered were dispatched quickly after the 72 hour burn-in period that you requested.
We always aim to meet our customers' needs and are glad to hear that we were able to do so for you.
16 Apr 2024
Verified review
The item I bought was delivered to me as scheduled and in perfect condition. I would like to buy from futureshop in future.
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive review of Future Shop! We are glad to hear that your item was delivered on time and in excellent condition. We look forward to serving you again in the future.
6 days ago
Verified review
My number 1company for my audio & streaming
Excellent company to deal with very good quality products. And very good helpful staff to advise you on there products.
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Answer by FutureShop.co.uk
5 days ago
Hi Richard,
Thank you for your review of Future Shop! We are thrilled to hear that we are your number one choice for audio and streaming needs. Our team takes pride in providing excellent service and high-quality products.
RM
Richard M.
London
6 days ago
Verified review
Excellent service
I’ve purchased from Futureshop a number of times and service, communication, shipping and tracking are always top notch
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Answer by FutureShop.co.uk
5 days ago
Thank you for your positive review of Future Shop! We are glad to hear that you have consistently experienced excellent service, communication, shipping, and tracking with us. We strive to provide the best possible experience for our customers and are happy to know that we have met your expectations.
28 Apr 2024
Verified review
Highly recommended
As always, brilliant service, communication price and quick delivery. What more can you ask for. Highly recommended.
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Answer by FutureShop.co.uk
1 May 2024
Thank you so much for your kind words! We're thrilled to hear that you continue to have a positive experience with us. Providing brilliant service, clear communication, competitive prices, and quick delivery are our top priorities, and we're glad to know that we've met your expectations.
Your recommendation means a lot to us.
1 May 2024
Verified review
Excellent experience
In this shop I found a pair of quality earbuds I discovered on their website. Fast shipment. Happy overall.
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