FutureShop.co.ukReviews:
1,432 reviews in the last 12 months17,841 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
MK
Mr.D. K.
London
29 Mar 2024
Verified review
Products are on point & exceptional.
Delivery on time.
Website east use.
Should you need help or advice, future shop are happy to give it.
I do not have any ideas on how to improve their service, & I keep coming back!
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your glowing review! We're delighted to hear that you find our products exceptional, our delivery timely, and our website easy to use. Providing helpful advice and assistance is a cornerstone of our service, so it's wonderful to know that you appreciate it. Your loyalty means the world to us, and we're thrilled to have you as a returning customer.
20 Mar 2024
Verified review
These hdmi protectors easily connect to a vacant port on your device. They do stop any interference coming in or out of your device's my tv now works perfectly no more pixilation and sound quality problems.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of our company, Future Shop. We are thrilled to hear that our HDMI protectors were able to easily connect to your device and effectively prevent any interference. We strive to provide high-quality products that enhance the user experience, and we are delighted to know that your TV now works perfectly without any pixelation or sound quality issues.
20 Mar 2024
Verified review
Brilliant company to deal with exceptional products for hifi or tv .fast delivery and communication don't buy cheap cables they just don't work buy audio quest cables you will notice a very big difference.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Richard,
Thank you for your positive review of Future Shop! We are glad to hear that you had a pleasant experience shopping with us and that you are satisfied with the hifi and TV products you purchased. We pride ourselves on providing fast delivery and effective communication with our customers.
31 Mar 2024
Verified review
Bonjour,
Le produit reçu en excellent état, ainsi que l'emballage ; le plus long a été le blocage du colis à la douane, près de 17 - 18 jours, j'ai eu peur que le colis soit perdu. Cordialement.
C.S.
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Steinglin,
Thank you for your positive feedback! We're glad to hear that your product arrived in excellent condition, as well as the packaging. We understand that customs delays can be frustrating, and we apologixe for any concern it may have caused.
We're pleased that your package eventually arrived safely.
20 Mar 2024
Verified review
Very helpful website, enables you to find exactly what you require. Very informative. Delivery prompt, with updates as to progress. I shall use them for my future purchases.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Gary,
Thank you for your review of Future Shop. We are happy to hear that you found our website helpful and informative. Our goal is to make it easy for you to find exactly what you need. We are also glad that you had a positive experience with our delivery service and updates. We look forward to serving you for your future purchases.
14 Mar 2024
Verified review
It is great related to the time for delivery. However, the speaker cable delivered is not fully matching the description. Ordered spade plugs. Delivered banana plugs.
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21 Mar 2024
Verified review
Excellent Futureshop
Futureshop has a huge variety of hifi cables. I bought an Audioquest optical cable from them which I am delighted with.
Very well packaged and quick delivery. 10/10.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are glad to hear that you found our selection of hifi cables to be extensive. We take pride in offering a wide range of options for our customers. We are also happy to hear that you were satisfied with your purchase of an Audioquest optical cable.
Our team strives to provide quality products to all of our customers. We also appreciate your compliment on our packaging and delivery speed. We aim to provide a seamless shopping experience for all of our customers.
Thank you again for choosing Future Shop!
15 Mar 2024
Verified review
Great service
One item was out of stock, I was contacted immediately and offered an alternative that was a bit more expensive for the same price as ordered. Very good service.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Gareth,
Thank you for your positive review of Future Shop! We are glad to hear that you received great service from us. Our team always strives to provide the best possible experience for our customers.
We apologise for the inconvenience of the out of stock item, but we are happy to hear that our team promptly reached out to offer you an alternative solution at no extra cost. We value our customers and want to ensure that you are satisfied with your purchase.
Thank you for choosing Future Shop and we hope to continue providing you with excellent service in the future.
17 Mar 2024
Verified review
Futureshop. Job done. QED USB. Decent sale price. Super quick delivery. Futureshop has a good selection of products. They are very reliable. Recommended.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are glad to hear that you had a positive experience with us. Our team works hard to offer a wide selection of products and provide reliable service, so we appreciate your recommendation. We hope to continue serving you in the future.
20 Mar 2024
Verified review
Fantastic service from these guys always and cabling generally cheaper than most other outlets with the added bonus of offering burn in option too.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Mike,
Thank you for your review of Future Shop! We are thrilled to hear that you have received fantastic service from our team. We take pride in providing affordable cabling options and are happy to offer the burn-in option as well. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Future Shop!
15 Mar 2024
Verified review
Fast and efficient service. Great products on web, easy to order, great delivery. The cable ordered has released new life into my system! Good job.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Pradeep,
Thank you for the positive review of Future Shop. We are glad to hear that you had a fast and efficient experience with our service, and that our web platform made it easy for you to order great products.
14 Mar 2024
Verified review
The Future Shop is outstanding!
The order from the US was handled flawlessly. Quick response and shipping on the product and it arrived from the UK promptly. Excellent experience.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Jeffrey,
Thank you for your review of Future Shop. We are thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing excellent service and ensuring prompt delivery of our products. We are glad that we could meet your expectations and that your order from the US was handled flawlessly. We look forward to serving you again in the future.
SS
Steve S.
London
6 Mar 2024
Verified review
Futureshop always A1
Futureshop have always excelled in customer service, communication, speed of delivery and great product lines....A1 with a cherry on top!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steve,
Thank you for your positive review of Future Shop! We strive to provide excellent customer service, clear communication, speedy delivery, and a wide range of high-quality products.
21 Mar 2024
Verified review
Excellent service
Good stock, informative staff and very prompt delivery. All round this is an excellent company which prioritises good customer service.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our service, stock, and staff have met your expectations. We pride ourselves on providing informative and prompt service to our customers. Your satisfaction is our top priority and we appreciate your support.
Thank you for choosing Future Shop.
6 Mar 2024
Verified review
Good feedback.
Good feedback from the operator about the cable I wished to buy. Very pleased. The cable turned out better than I hoped for.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stefen,
Thank you for the review! We are glad to hear that our operator provided you with good feedback and that you are pleased with your cable purchase. We strive to exceed our customers' expectations and are happy to know that we delivered on that goal.
1 Apr 2024
Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.
21 Mar 2024
Verified review
Great experience.
Easy to place order, including optional cable conditioning and fast express international delivery.
Thank you!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Stefan,
Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
CB
christopher b.
london
20 Mar 2024
Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Christopher,
Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.
20 Mar 2024
Verified review
Fantastic company to deal with fantastic products, the guy’s are very helpful and knowledgeable a real joy.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Derek,
Thank you for your review of Future Shop. We are glad to hear that you have had a fantastic experience with our company and that our products have met your expectations.
6 Mar 2024
Verified review
Excellence.
The online ordering system is very easy to use.
Delivery is prompt.
Futureshop is an excellent company.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steven,
Thank you for your review of Future Shop. We are thrilled to hear that you have had an excellent experience with our company. Our team works hard to provide a user-friendly online ordering system and prompt delivery to our customers.
We appreciate your support and look forward to serving you again in the future.