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Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
Very prompt & helpful when answering questions.
Wide range of products & competitive prices
Quick despatches.
Good to buy from.
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Answer by FutureShop.co.uk
25 Feb 2024
Hi Steve,
Thank you for your glowing review! We're thrilled to hear that you found our service prompt, our product range satisfactory, and our prices competitive. We strive to provide excellent customer service, so it's fantastic to know that you had a positive experience with us.
14 Dec 2023
Verified review
Ordered out of stock items, but they still did their best to deliver promptly, whilst keeping me informed of situation
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Answer by FutureShop.co.uk
18 Dec 2023
Hi Paul,
Thank you for taking the time to share your experience with Future Shop! We sincerely appreciate your understanding and patience as we worked to fulfill your order for out-of-stock items.
17 Nov 2023
Verified review
Unfortunately the wrong product was sent but dealt with very well and received the correct one a couple of days later
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Answer by FutureShop.co.uk
21 Nov 2023
Thank you for taking the time to leave a review for Future Shop. We apologize for the inconvenience of receiving the wrong product.
However, we are pleased to hear that our team was able to handle the situation well and promptly provide you with the correct product within a couple of days.
31 Dec 2023
Verified review
Products prices to be reduced
Range of products liked. Prices rather high disliked. Could be better by lowering the prices..
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Louis,
Thank you for taking the time to share your thoughts about our product range and pricing. We're glad to hear that our range of products aligns with your preferences and needs.
We understand and appreciate your concerns regarding pricing. At Future Shop, we strive to balance competitive pricing with the quality and value our products offer. We regularly review our pricing structures to ensure they are aligned with market trends and customer expectations.
Your feedback is invaluable in this process, and we will certainly take your comments into consideration as we continue to strive for improvements. Please know that we're committed to providing our customers with the best possible value.
Thank you again for your input and for choosing Future Shop. If there's any specific product you're interested in or any further assistance you require, please feel free to contact us.
28 May 2024
Verified review
Since I cannot buy that exclusive model of AQ HDMI cable, just received, more than satisfy
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Answer by FutureShop.co.uk
30 May 2024
Thank you for taking the time to leave a review for Future Shop. Thank you again for your feedback. We value the opinions of our customers and will continue to work towards improving our services.
12 Nov 2023
Verified review
Comprehensive list of cables and quick delivery, so a good buying experience.
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Answer by FutureShop.co.uk
14 Nov 2023
Thank you for your review of Future Shop. We are delighted to hear that you had a positive buying experience with us. Our goal is to provide our customers with a comprehensive selection of cables and fast delivery, and we are pleased to know that we have met your expectations.
Refund options could be clearer. Nothing on the printed enclosed label
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Jacob,
Thank you for bringing this to our attention. We apologise for any confusion regarding our refund options and will definitely look into making them clearer.
Your feedback is valuable to us, and we want to ensure that our customers have a seamless shopping experience.
29 May 2024
Verified review
Awesome
Smooth transaction and goods delivered within given timeframe
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Answer by FutureShop.co.uk
30 May 2024
Hi James,
Thank you for choosing Future Shop and for leaving us an awesome review! We are happy to hear that your transaction with us went smoothly and that your goods were delivered within the given timeframe. We strive to provide our customers with the best experience possible.
Thank you for your support!
8 May 2024
Verified review
Good cables, arrived promptly, but a little expensive.
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Answer by FutureShop.co.uk
9 May 2024
Hi Charles,
Thank you for choosing Future Shop for your cable needs! We are glad to hear that your cables arrived promptly and that you are satisfied with the quality.
While we strive to offer competitive pricing, we understand that our products may not always be the most affordable option. We appreciate your feedback and will continue to work on providing the best value for our customers.
4 Mar 2024
Verified review
Great advice but then didn't ship the order.
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8 Nov 2023
Verified review
Respeito ao consumidor no atendimento.
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Answer by FutureShop.co.uk
14 Nov 2023
Hi Joao,
Thank you for your review of Future Shop. We take pride in providing excellent customer service and treating our customers with respect. We are glad to hear that you had a positive experience with our team.
28 Jun 2024
Verified review
Good service and competitive prices.
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Answer by FutureShop.co.uk
30 Jun 2024
Hi Bob,
Thank you for your feedback! We're glad to hear that you received good service and found our prices competitive at Future Shop.
26 Jun 2024
Verified review
Excellent service & good product.
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Answer by FutureShop.co.uk
30 Jun 2024
Thank you so much for your kind words! We're thrilled to hear you enjoyed our services and products. Your satisfaction is our top priority, and we look forward to serving you again.
15 Jan 2024
Verified review
Good prices and great service.
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Mike,
We're so glad to hear you found value in our prices and service. Your support is greatly appreciated.
12 Dec 2023
Verified review
Great service, Quick response
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Answer by FutureShop.co.uk
14 Dec 2023
Hi Ron,
Thank you for your positive feedback on Future Shop! We take pride in providing excellent service and responding quickly to our customers' needs. We are glad to hear that you had a great experience with us.
25 Jan 2024
Verified review
selection of cables
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Keith,
Thank you for your review of Future Shop. Great to hear that you were satisfied with our selection of cables. We pride ourselves on offering a wide variety of high-quality cables to meet the needs of our customers.
Appreciate your support and hope to continue exceeding your expectations in the future.
18 Mar 2024
Verified review
Excellent service
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for the positive review! At Future Shop, we strive to provide excellent service to all our customers.
Hi Darren,
Thank you for your rating! If there's anything we could improve upon to earn that extra star next time, please let us know. We appreciate your feedback and your continued support at Future Shop!
28 Jun 2024
Verified review
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Kai,
Thank you for the stars! We’re thrilled to have met your expectations.
19 May 2024
Verified review
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Answer by FutureShop.co.uk
19 May 2024
Thank you for taking the time to leave a review for Future Shop. We are glad to hear that you had a positive experience with us and gave us a rating of 4 stars. Our team works hard to provide top-notch service and we appreciate your feedback.