Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

609 reviews in the last 12 months5,530 total reviews  

4.14
Good

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Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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2 Mar 2024
 Verified review
Very good quality and easy to fill, Could have used extra beans to fill them as they look on the website but still good
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Answer by Big Bertha Original
5 Mar 2024
Thank you for sharing your feedback! Please send a photo of your item to sales@bigberthaoriginal.com and they will check the filling level for you🙂
13 Mar 2024
 Verified review
Liked the material however far smaller than anticipated.....also more beans required
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Answer by Big Bertha Original
15 Mar 2024
Thank you for contacting our customer service team, your return request is in process.
SL
3 Mar 2024
 Verified review
Great quality and colours.
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Answer by Big Bertha Original
5 Mar 2024
Thank you for your review ⭐!
2 Mar 2024
 Verified review
Polystyrene balls were loose outside packaging bag and in the box. Messy getting them in the item.
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Answer by Big Bertha Original
5 Mar 2024
We are sorry to hear there was an issue with the filling process. If you need further assistance, please send a photo of your item to sales@bigberthaorignal.com and they will be able to help.
29 Feb 2024
 Verified review

No hassle order, prompt delivery

Easy ordering, quick delivery. Love the product. Did exactly what they said they would.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review ! Enjoy 😎
12 Mar 2024
 Verified review
Easy to put together, lovely and comfortable. We can't stop sitting in it!
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Answer by Big Bertha Original
12 Mar 2024
We know what you mean, we have the same problem, too comfy 🙌! Thank you so much!
19 Feb 2024
 Verified review

Customers service A1

Customers service A1 Product information needs more looling into.
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Answer by Big Bertha Original
22 Feb 2024
Thank you for your review 😊!
12 Mar 2024
 Verified review
The delivery only took 2 days I look forward to the same service
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Answer by Big Bertha Original
15 Mar 2024
Thank you for your review⭐!
29 Feb 2024
 Verified review
Everything was perfect Delivered on time Beautiful colour
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Answer by Big Bertha Original
1 Mar 2024
Amazing ⭐! Thank you so much
27 Feb 2024
 Verified review
very good quality items - will buy from them again x
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Answer by Big Bertha Original
1 Mar 2024
Aww thank you so much for your review ⭐!
24 Feb 2024
 Verified review
Goods as described, arrived promptly, good quality.
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Answer by Big Bertha Original
27 Feb 2024
Thank you for your review ⭐!
18 Feb 2024
 Verified review
Part of order ripped. Not enough beans to fill it.
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Answer by Big Bertha Original
22 Feb 2024
We are sorry to hear this, please send a photo of your item to sales@bigberthaoriginal.com and they will be able to help with the issue.
27 Feb 2024
 Verified review
Very comfortable and soft. Just what I wanted.
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Answer by Big Bertha Original
27 Feb 2024
Thank you for your review ⭐!
10 Mar 2024
 Verified review
Easy ordering, fast delivery, quality product
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Answer by Big Bertha Original
12 Mar 2024
Thank you for your review⭐! Happy lounging!
7 Mar 2024
 Verified review
great service and communication
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Answer by Big Bertha Original
7 Mar 2024
Thank you for your review⭐!
3 Mar 2024
 Verified review
Quick delivery. Good quality.
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Answer by Big Bertha Original
6 Mar 2024
Thank you for your review ⭐!
13 Mar 2024
 Verified review
Lovely item quick delivery.
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Answer by Big Bertha Original
15 Mar 2024
Thank you⭐!
19 Feb 2024
 Verified review
Great chair for my grandson
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Answer by Big Bertha Original
22 Feb 2024
Aww we hope he loves it! Thank you for your review 😊
29 Feb 2024
 Verified review
Good product.Good service
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your comment ⭐!
26 Feb 2024
 Verified review
Always deliver 100%.
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Answer by Big Bertha Original
27 Feb 2024
Thank you for your review ⭐!