Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

609 reviews in the last 12 months5,530 total reviews  

4.14
Good

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Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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7 Dec 2023
 Verified review

Fill it yourself

The product is nice but you have to fill it yourself, which I did not expect, especially because it is not cheap. It is impossible to fill it without spilling some beans, which go everywhere. I expected the bag to be double walled but it is not. Let's see how long it lasts...
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Answer by Big Bertha Original
13 Dec 2023
We are sorry to hear this, we do mention item requires assembly on arrival, sorry this was not clear for you. Please email sales@bigberthaoriginal.com if you need further assistance with the filling process.
25 May 2023
 Verified review

Good Quality and Excellent service and Value for Money

I got my items at a reduced sale price and free delivery. The Colour ordered was navy blue however the bolster and matching throw are more of a dark petrol blue colour. Not a classic navy. Good quality and excellent service and value for money.
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Answer by Big Bertha Original
26 May 2023
Thank you, we hope you enjoy your items :)
1 Dec 2023
 Verified review

OK but zip and fluff let it down

Managed to fill sofa ok with beads but was dissappointed with the zip, a proper zip pull would have been a lot easier than a bent paper clip, also a lot of fluff coming off cover. Altogether not the quality I was expecting.
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Answer by Big Bertha Original
6 Dec 2023
Apologies for the confusion, this is a safety zip, you should be able to see more details in the label attached but please contact us back if you require further information. Thank you.
13 Dec 2023
 Verified review
I like the finished product. However a month in and I'm still hoovering up the odd polystyrene type innards. Honestly I would rather pay more than endure having to stuff the seemingly abyss whose holes weren't wide enough.
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Answer by Big Bertha Original
13 Dec 2023
We are sorry to hear there is an issue with the item. Is this faulty? or was due to the filling process? Please email sales@bigberthaoriginal.com if you need further assistance with the item.
7 Jan 2024
 Verified review
Quality product ! Did not like the fact we had to fill beanbag up ourselves ! Maybe if we were made aware before purchase, I probably would have still ordered, but felt better about the purchase.
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Answer by Big Bertha Original
12 Jan 2024
Thank you for your feedback and apologies if it was not clear before placing the order. We hope this does not prevent you from enjoying the product.
28 Dec 2023
 Verified review

‘LARGE’ ????

I ordered a large footstool. The quality of the fabric was nice but if that was large I wouldn’t like to see small and I also didn’t appreciate it hasn’t been filled and you’ve to do it yourself.
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Answer by Big Bertha Original
29 Dec 2023
Thank you for your feedback. Sizes are shown online, apologies if this was not clear for you before placing the order, but we can see a return service is in process.
5 Dec 2023
 Verified review
Bean bag was awkward to fill and beans escaped all over the room, static stuck them to plastic bag making hard to get out. Would be better and have less plastic waste if delivered filled.
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Answer by Big Bertha Original
7 Dec 2023
Thank you for your feedback! Let us know if you need further assistance
24 Jul 2023
 Verified review

Not right for me.

The product was good quality, but its just a bean bag and it wasn't very comfortable. It was a personal choice thing, I'm sure others will love it. Customer service was brilliant.
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Answer by Big Bertha Original
28 Jul 2023
Thank you for your feedback :)
20 Aug 2023
 Verified review
What I didn't like is having to put all the bits into the beanbag - and lots of them ending up on the floor!!! With hindsight, maybe I should have ordered a beanbag with a back.
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Answer by Big Bertha Original
23 Aug 2023
Thank you for your feedback. Please email us at sales@bigberthaoriginal.com if you need further assistance
11 Dec 2023
 Verified review

Filling is a nightmare

The beanbag is of good quality but doesn't come "assembled." You have to add the styrofoam balls to an empty sack and it's not easy! We had styrofoam balls all over the house.
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Answer by Big Bertha Original
13 Dec 2023
We are sorry to hear this, we do mention item requires assembly on arrival, sorry this was not clear for you. Please email sales@bigberthaoriginal.com if you need further assistance with the filling process.
29 Dec 2023
 Verified review
The product is as advertised. They are a good size for my boys who are 60+ inches tall. There are enough beans for the inside, the covers are soft, and nicely colored.
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Answer by Big Bertha Original
29 Dec 2023
Thank you for your feedback ⭐!
19 Jul 2023
 Verified review
I ordered a pillow with my beanbag and there didn't seem to be enough poly filling for both, leaving my pillow looking sad, flat and not very comfortable to use.
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Answer by Big Bertha Original
20 Jul 2023
Please send us a photo of your items to sales@bigberthaoriginal.com and we will be able to help you with this :)
20 Dec 2023
 Verified review
Arrived ahead of time, but did not expect it to be a “stuff it yourself” exercise. This requires two people and no cats!!!!
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Answer by Big Bertha Original
29 Dec 2023
We are sorry you feel this way and that the filling process was not easy this time. If you require further assistance, please send a photo of your item to sales@bigberthaorignal.com and they will be able to help.
6 Jan 2024
 Verified review
Lovely Beanbag chair, If the cover was removable/separate from the inside cover so it could be washed easily.
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Answer by Big Bertha Original
12 Jan 2024
Thank you for your feedback 🙂
29 Nov 2023
 Verified review
Was smaller than expected for the price I paid OK I got it for £49 but originally was £84 not worth the money
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Answer by Big Bertha Original
6 Dec 2023
Thank you, the sizes are stated online. Let us know if you need further assistance.
4 Jun 2023
 Verified review
We love the couch. Would have preferred it came ready filled. It was a difficult, messy job
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Answer by Big Bertha Original
8 Jun 2023
Thank you for your feedback, enjoy !
3 Jun 2023
 Verified review
Filled the sofa with both sets of beans but the chair is still flaccid in places
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Answer by Big Bertha Original
8 Jun 2023
Sorry to hear this, please send us a photo of your beanbag to sales@bigberthaoriginal.com and we will be able to help.
16 Nov 2023
 Verified review

It’s okay

It was big just what I wanted but not soft enough. It’s okay
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Answer by Big Bertha Original
16 Nov 2023
Thank you for your comment, let us know if you need further assistance
4 Jul 2023
 Verified review
It looks great but unfortunately not for cerebral palsy but the overall picture good sorry
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Answer by Big Bertha Original
6 Jul 2023
Thank you for your feedback
5 Dec 2023
 Verified review
Not as tall as I would’ve liked for an adult size chair. Comfy but difficult to get out of!
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Answer by Big Bertha Original
7 Dec 2023
Thank you for your feedack! We hope you enjoy it