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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
Was smaller than expected for the price I paid
OK I got it for £49 but originally was £84 not worth the money
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Answer by Big Bertha Original
6 Dec 2023
Thank you, the sizes are stated online. Let us know if you need further assistance.
3 Jun 2023
Verified review
Filled the sofa with both sets of beans but the chair is still flaccid in places
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Answer by Big Bertha Original
8 Jun 2023
Sorry to hear this, please send us a photo of your beanbag to sales@bigberthaoriginal.com and we will be able to help.
16 Nov 2023
Verified review
It’s okay
It was big just what I wanted but not soft enough. It’s okay
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Answer by Big Bertha Original
16 Nov 2023
Thank you for your comment, let us know if you need further assistance
4 Jul 2023
Verified review
It looks great but unfortunately not for cerebral palsy but the overall picture good sorry
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Answer by Big Bertha Original
6 Jul 2023
Thank you for your feedback
8 Dec 2023
Verified review
Needed more stuffing, not sufficient and sags quite a bit when grandchild sits on it
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Answer by Big Bertha Original
13 Dec 2023
We are sorry to hear this, please send a photo of your item for review to sales@bigberthaoriginal.com and they will help you with the filling. Thank you
27 Dec 2023
Verified review
There aren’t enough beans - the sofa looks really limp and not like the photograph
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Answer by Big Bertha Original
29 Dec 2023
Apologies for the issue with the filling, I can see you contacted Customer Service about this issue, waiting for your reply to sort out the issue as soon as possible.
13 May 2023
Verified review
Good quality but gets so out of shape like there's not enough beans in it
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Answer by Big Bertha Original
26 May 2023
Sorry to hear this, please send us a photo of your sofa to sales@bigberthoriginal.com and we will be able to help. Thanks
25 Oct 2023
Verified review
Not enough beans, bunches up at the back when kids sit on it
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Answer by Big Bertha Original
31 Oct 2023
Sorry to hear there was an issue with the filling. Please send us a photo of the item to sales@bigberthaoriginal.com and we will be able to help.
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