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Top positive review
2 Nov 2023
Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
The cushions I purchased are so beautiful and well made good value for the money as the saying goes you get what you pay for the quality is on another level I've bought cushions from this business on several occasions now for my daughter they look so nice in her new home so many people compliment them recommend to family and friends I am going to buy more of the cushions in the near future well worth the money. Better in real life the pictures do not do them justice you have to see it to believe it
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Answer by Big Bertha Original
15 Apr 2024
Aww thank you for your lovely review! Cushions are never enough 🙂!
4 days ago
Verified review
Excellent service, from beginning to end.
I am in South Africa and bought a kiddies chair for my grandbaby,
which was nerve wrecking not being able to actually see the item.
Had a query about the chair, it was sorted out immediately..
Wonderful service, thank you very much!
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10 Apr 2024
Verified review
Toddler Bean Bag Chair
Very pleased with the chair, it’s exactly how it was advertised.
Delivery was super quick.
Would recommend.
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Answer by Big Bertha Original
15 Apr 2024
Amazing 😎! Thank you so much for you review.
2 days ago
Verified review
Impressed with the quick delivery, items well packaged. Good quality cushions, lovely colour.
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6 Apr 2024
Verified review
Really easy to fill and granddaughter fell asleep on it.. thumbs up.
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Answer by Big Bertha Original
15 Apr 2024
Aww how cute! Thank you so much! 😊
12 days ago
Verified review
I thought my cushions were extremely well made!
Thank you very much
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Answer by Big Bertha Original
10 days ago
Aww thank you so much for your review 😊!
11 days ago
Verified review
Lovely child chair in teal colour in a soft cord. Great quality
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Answer by Big Bertha Original
10 days ago
Thank you for your review! 🙂
6 days ago
Verified review
Quick delivery time and response time when raising an issue
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3 days ago
Verified review
Great communication and instructions sent with the items
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