Big Bertha Original

Reviews:

Don’t buy unless you are a masochist who loves cleaning and have a choking death wish for your 3 year old. You have to put the “beans” in the chair yourself. This is stated on the site - but buried in at the very very end of the description and just says “assembling required”. Not only do you have to put the beans in, they are made from polystyrene and come contained in a plastic bag. Whoever came up with this idea obviously didn’t pay attention in school physics - since any attempt to remove said beans from the plastic bag automatically charges the beans with so much static that they literally physically escape your hands as the static causes them to be repelled. This makes filling the chair (even after watching the instructional video) without the majority of the balls spilling everywhere next to impossible. I also bought the chair for 3 year olds plus - anyone with a small young child will likely know have that having tiny statically charged polystyrene balls floating around the floor in your house is probably the most dangerous health hazard for a 3 year old. Do not buy for a young child. Get a pre-filled one from Amazon instead.

I purchased the Albert children beanbag chair in ivory, I received it late as DPD decided they will deliver it to the wrong address the first time. Then when I did receive it, I received a faulty one as it has large pink stains on it. It’s meant to be a gift for someone and when I’ve called I’ve had no answer for 2 days. When I emailed in the morning as soon as I received a delivery I was given a response end of day, stating they wanted a photo. I had already sent them a photo of it within my initial email. This wasted 2 days as I had to send it again and I got a response saying they will exchange the fabric. Which means I have to now wait again god knows how long for the delivery of this fabric and then arrange a return of the dusty fabric. It was meant it be a gift that needs to be given asap. Their phone number evidently isn’t connected as I’ve called at this point over 40 times in the last 2 days. Their email responses have been lacking considering I’ve given all the evidence the first day and they take over 6 hours for an initial response. I’m just shocked.

Was nothing like it looked in picture. It cost too much, was not aware you had to put polystyrene balls into the beanbag yourself as it does not mention this on original Posting about the product.....its flimsy, now I'm stuck with it, as not allowed to return. Its awful! Do not buy! False information and pictures provided. Not happy

Appalling choice of delivery partner. I wouldn’t pay DPD in chocolate buttons. Would never buy from Big Bertha again while ever they use DPD. Also, not enough beans……the amount you put in should be a choice based on preference, not a cheap base amount. The bag itself is good! Generally disappointed.

The sofa didn't look as described. When i added the beans it was so saggy. They did provide another bag of beans which has helpful but the arms are still quite floppy and the sofa can take anymore beans. It's also not as comfortable as expected.

Not what was advertised, will be calling soon to talk about this. £200 is excessive for what I have received quite disappointing. I suggest you change the image in your website. It’s a misrepresentation of the product

There are not enough beans to give the shape of the sofa that appears in the adverts. Within a day or two it's lost shape and looks like a saggy mess. The upside is the dogs love it.

Way way smaller than they appear in the photos, which are clearly taken in a way that’s meant to deceive

They claim returns are hassle free…

I received this product and was immediately disappointed with the presentation as the beanbag needs to be ‘assembled’. The polystyrene balls is in a separate bag to the casing, and despite best efforts, it is a very messy exercise as the filling goes everywhere. At this price, I would have expected the bean bag to come ready for use. The material of the casing was also quite poor and does not have the quality I would expect for >£100. I had then decided to return for a refund, but have received no correspondence after nearly 2 weeks. VERY disappointing!

The item was not as expected and I had to fill myself which was not easy. Zip pull was a pink paperclip! Not enough fillling so I wrote to them via their online system. They have never replied. Not impressed and the item has already collapsed through lack of filling and is not like the picture on website. Expensive and not worth the money. I don’t recommend.

The beanbag came in two parts where you have to pour the balls Into the beanbag, which is an absolute nightmare, even with two of you. It’s really not worth the money, it’s incredibly expensive for what it is.

You have to fill the bean bag yourself!!!! Been trying for an hour now and still not done, tiny polystyrene balls everywhere. An absolute nightmare product. Would never have bought if I had known!

The item I received was damaged. Should have been checked before shopping to customer

The product was not suitable. Too expensive for this type of item

Too expensive poor practises

The item arrived but it did not work for the space so we asked for a return. No-one answered the phone so we emailed. After a few days we received return instructions. The item was returned and delivered on 1 February 2024 but we have not had our refund. The phone is not answered and emails are not answered.

I thought for the price I wouldn't have to fill the bean bag myself, which was absolutely night mare..& when finished there was more beans on the floor then in the bag..so I actually gave up & though it away..iv have a new one which came filled.