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saxoprint.co.ukReviews

: 4,930Good

4.33

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certified since: 18/06/2015
updated on: 07/07/2022
saxoprint.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 18/06/2015
updated on: 07/07/2022
saxoprint.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At saxoprint.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for saxoprint.co.uk

49 verified reviews in the last 12 months

4,930 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago 
First time I have printed 4 Sided DL 'Greeting Cards' and their help with the layout and format were 100%. Would highly recommend Saxoprint as your 'go to' printer!
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the most relevant critical review


1 year ago
Awful experience. I simply wanted some basic forms printing which customers could complete with their contact details for Covid test and trace purposes. I am not a printing expert, but it felt that every time I did what one person told me to do, I received another email advising it may not be perfect and to do something else. I wasn't really bothered about perfection - I just wanted some quick forms to save me keep printing them myself at home.After many emails and a telephone conversation, I lost the will to proceed and gave up on the order. I advised Saxoprint of this and told them to just keep the money - I had a standard "we will be in touch shortly" email over a week ago, but nobody actually contacted me again.
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Reviews for saxoprint.co.uk

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(6)
 Verified review
2 months ago
poor customer service
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 Verified review
4 months ago
Don’t use this company, every job has been delayed in customs, I don’t have this problem anywhere else. Their delivery dates are not to be trusted and it upsets clients. Unforgivable in this day and age and they seem to do nothing about it
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 Verified review
4 months ago
Very hard to get information about delivery dates. Our delivery was delayed causing us a great deal of distress and extra expense but there was no apology forthcoming, so very disappointed
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 Verified review
6 months ago
We used SAXO Print to order our material. It was supposed to be delivered on 20th December 2021. We ordered this material because we needed this before Christmas 2021. We were given delivery date 20th December 2021. But we didn't receive until 24th December 2021. When we raised a complaint saying the material is no longer use for us. They said they will investigate and get back. We received material on 31st December 2021. We were offered 20% discount. That is an insult and disrespect. Very poor service. When the material is no longer use for us why we would accept 20% discount. We have requested full refund no answer yet from SAXO print.
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 Verified review
1 year ago
Awful experience. I simply wanted some basic forms printing which customers could complete with their contact details for Covid test and trace purposes. I am not a printing expert, but it felt that every time I did what one person told me to do, I received another email advising it may not be perfect and to do something else. I wasn't really bothered about perfection - I just wanted some quick forms to save me keep printing them myself at home.After many emails and a telephone conversation, I lost the will to proceed and gave up on the order. I advised Saxoprint of this and told them to just keep the money - I had a standard "we will be in touch shortly" email over a week ago, but nobody actually contacted me again.
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 Verified review
8 months ago 
by J F.
Very disappointed in Saxoprint - have used the company for years. Our order has still not arrived (weeks after the estimated date), the company cited Brexit as an issue. The order is currently tied up in customs with no date available for its release. I contacted them about issuing a refund, no reply until today when they informed me that they cannot refund credit cards. This also coincided wi
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 Verified review
9 months ago
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