saxoprint.co.uk- Logo - reviews

saxoprint.co.uk
Reviews:

40 reviews in the last 12 months5,354 total reviews  

4.70
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

3 Feb 2024
 Verified review
Very helpful staff pointed me in the right direction. I had used a DL leaflet template which was not quite the right dimensions. I then used the one on their website and resized my leaflet and it was then accepted. Very quick at printing, just got stuck at customs, taking 5 days to get to me!
BC
Bryan C.
Ilfracombe

Most relevant negative review

3 Aug 2024
 Verified review
Placed an order and paid for it. Saxoprint have had my money for more than a week but are still sending emails claiming I haven't paid and their web site shows my order as awaiting payment even though I've contacted them and spoken to a member of staff who has tried to be helpful and emailed me to say production was underway. Awful customer service and internal communication at Saxoprint - there a
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for saxoprint.co.uk

Filter
 Sort by  
Relevance
(2)
(1)
Reset
3 Aug 2024
 Verified review

Appalling customer service - ongoing decline!

Placed an order and paid for it. Saxoprint have had my money for more than a week but are still sending emails claiming I haven't paid and their web site shows my order as awaiting payment even though I've contacted them and spoken to a member of staff who has tried to be helpful and emailed me to say production was underway. Awful customer service and internal communication at Saxoprint - there a
Report review
RW
Rich W.
London
4 Oct 2023
 Verified review

Print work is always good quality but...

Print work is always good quality and well-priced, but their deliveries are everywhere. Getting weekend deliveries, 6 am deliveries and 8 pm deliveries. These are not normal working hours - just deliver in a normal working day!
Report review
22 Nov 2023
 Verified review
Don't use DPD anymore. Their service here is abdominal! Delivered at the wrong address and whatever we tried with your and other deliveries they can't get it right. No problems with other deliveries from different couriers.
Report review