saxoprint.co.uk- Logo - reviews

saxoprint.co.uk
Reviews:

50 reviews in the last 12 months5,341 total reviews  

4.48
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 18 Jun 2015
The Trustmark indicates trustworthy online retailers.
saxoprint.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

3 Feb 2024
 Verified review
Very helpful staff pointed me in the right direction. I had used a DL leaflet template which was not quite the right dimensions. I then used the one on their website and resized my leaflet and it was then accepted. Very quick at printing, just got stuck at customs, taking 5 days to get to me!
BC
Bryan C.
Ilfracombe

Top negative review

13 Apr 2023
 Verified review
In the past SaxonPrint provided a reasonable service - but NOW their German Service staff are totally useless. DPD incompetent driver claims to have delivered my package. Since I was at the delivery address (my workplace - as sercurity in Reception area) when the package should have been delivered - and it wasn't delivered during the delivery time slot. I went home after my shift and contacted SaxonPrint - totally unhelpful German man - told me to go around to the neighbouring business units, in our business park, to see if it had been delivered there (as his record showed that delivery had been made) all the business units have the same postcode but different house name. I will NOT be using SaxonPrint ever again!
MK
Mohinder K.
Milton Keynes
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for saxoprint.co.uk

Filter
 Sort by  
Relevance
MK
Mohinder K.
Milton Keynes
13 Apr 2023
 Verified review

Totally Unhelpful SaxonPrint Customer Service!

In the past SaxonPrint provided a reasonable service - but NOW their German Service staff are totally useless. DPD incompetent driver claims to have delivered my package. Since I was at the delivery address (my workplace - as sercurity in Reception area) when the package should have been delivered - and it wasn't delivered during the delivery time slot. I went home after my shift and contacted SaxonPrint - totally unhelpful German man - told me to go around to the neighbouring business units, in our business park, to see if it had been delivered there (as his record showed that delivery had been made) all the business units have the same postcode but different house name. I will NOT be using SaxonPrint ever again!
Report review
8 Jun 2023
 Verified review

I am very disappointed with my flyer order quality and customer care

I am very disappointed with my Saxoprint order and the standard of the finished product. The cutting of the flyer has left a white edge making the flyer look awful and not fit for use by me I'm afraid. When contacting Saxoprint they were very unhelpful in trying to resolve the issue and offered no support. Following a second email to them they didn't even bother to respond. I will never use this company again.
Report review
19 Aug 2023
 Verified review
I have to cancel this order because they keep giving different dimensions for the work. Even when I called and got directions from their staff it came back that I am using wrong dimensions. Then the staff himself could not understand and escalated it to their graphics department. There was no response in almost 24 hours and I had to cancel the order that was already overly delayed.
Report review
29 Mar 2023
 Verified review
Poor customer service!
Report review