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2 Dec 2023
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I've used these guys for multiple purchases now and each time they have been cheaper than the alternatives and been really efficient posting the kit out.
If you chat to them using the online chat option they'll offer you a discount (unless there is a sale on already) so it's always worth asking.
They've got a wide range of kit catering for lots of budgets and all good brands you can trust.
I've ordered Boots, a Jacket, Trainers and Gloves and each time, they have arrived in less than 3 days, securely packaged and as described.
I've never had to experience their returns or customer service as ive not had to send anything back or had any faulty goods... so can't comment on that. But I guess that is also a good thing as I've been sent exactly what I ordered.
If you're new to bike kit, I advise going to a shop and trying multiple brands on. I find bike kit is sized down. So I'm a Large in regular clothing but with bike kit I'm 2XL for a jacket in some brands and an XL in others. Once you know your sizes, come and order here!!!! You'll save a packet!
Ordered a visor and Pinlock online and they sent me two visors. They then wanted to charge me £6 to return one of the visors. Three phone calls later they agreed it was there mistake and collected the visor and delivered my Pinlock. This is the second time I have used them and I had a problem last time as well.
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Reviews for gearchangeonline.com
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13 Sept 2024
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31 Aug 2024
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26 Aug 2024
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21 Aug 2024
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21 Aug 2024
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I ordered a AGV pista visor it was delivered to wrong address after I contacted on email , I sent 4-5 emails and they answered only one time.
Very poor customer service . I call them many times
They just promised and nothing happened
After more then one month they give me my refund
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22 Aug 2024
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Told them address needed to be changed. Was told new address added and confirmed for delivery.
Was still delivered to incorrect address.
Caused me a lot of hassle and time to retrieve
No response from gear change or courier when tried to contact.
Very disappointed
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19 Aug 2024
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I have not received the product or any information about the purchase
Unfortunately, I have not received any information regarding my purchase, I do not know what stage it is at.
Despite an e-mail request, I also did not receive a response.
The purchase was paid on August 14, today is August 19 and there is no information.
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29 Jul 2024
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Quick delivery, staff where excellent when exchanging item which also came fast, will defo use again and recommend to anyone very happy
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15 Aug 2024
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"RAPID" service. Very impressed, well done.
Will be returning too you again.
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31 Jul 2024
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Easy to order and quick delivery + PayPal is a payment option
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25 Jul 2024
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Quick Delivery, everything came as it should great price