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Top positive review
2 Dec 2023
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I've used these guys for multiple purchases now and each time they have been cheaper than the alternatives and been really efficient posting the kit out.
If you chat to them using the online chat option they'll offer you a discount (unless there is a sale on already) so it's always worth asking.
They've got a wide range of kit catering for lots of budgets and all good brands you can trust.
I've ordered Boots, a Jacket, Trainers and Gloves and each time, they have arrived in less than 3 days, securely packaged and as described.
I've never had to experience their returns or customer service as ive not had to send anything back or had any faulty goods... so can't comment on that. But I guess that is also a good thing as I've been sent exactly what I ordered.
If you're new to bike kit, I advise going to a shop and trying multiple brands on. I find bike kit is sized down. So I'm a Large in regular clothing but with bike kit I'm 2XL for a jacket in some brands and an XL in others. Once you know your sizes, come and order here!!!! You'll save a packet!
Ordered a visor and Pinlock online and they sent me two visors. They then wanted to charge me £6 to return one of the visors. Three phone calls later they agreed it was there mistake and collected the visor and delivered my Pinlock. This is the second time I have used them and I had a problem last time as well.
Easy to navigate website and very competitive prices. Super quick delivery and superb customer care! Perfecr!!
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13 Mar 2024
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Best shop to buy online , fast delivery easy communication, thanks 🙏🏻
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10 Mar 2024
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Got some new motorcycles boots as described and excellent value
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16 Mar 2024
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Always a quick delivery and happy to help with any queries.
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16 Mar 2024
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Helmet
Very quick delivery very happy with the product
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7 Mar 2024
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Nothing,this place is great
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11 Mar 2024
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Good communication.
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1 Apr 2024
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26 Mar 2024
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13 Mar 2024
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11 Mar 2024
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2 Feb 2024
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No quibble exchange policy, just ask them if you are unsure!
Being unsure on the size of a pair of boots I was interested in, I discovered that Gear Change offer a service that aims to exchange the size, should they advise a size that doesn't feel quite right. I used their chat function on the website and was given guidance on the size that I may need. They came back to me on the chat very quickly too.
I went on to order the boots which arrived promptly. Unfortunately they were slightly on the larger side when I got round to trying them on, so I called Gear Change who exchanged the boots, no questions asked. They arrived the next day with other boots being collected by the courier. I've just tried them on; They are perfect!
The experience has been first class and I will go on to recommend them to other bikers. Thanks Gear Change, you are doing things right from what I can tell. Sometimes getting gear that fits well can be a pain and you provide that opportunity to get it right without even leaving the house, as was the case for me.
The boots were on offer too and Gear Change are competitively priced. Happy days.
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11 Feb 2024
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Never known delivery speed like it.
Ordered at 4:02pm. Dispatched 4:08pm. Arrived at 3:30pm the following day. Now if that isn’t good then I don’t know what is. Absolutely epic
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15 Feb 2024
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Great service, even out of hours. Was super happy with the purchase from start to finish. Friendly speedy service. Would definitely buy from here again in the future.
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12 Feb 2024
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Great customer service and competitive prices. Leathers were too small so exchanged for next size larger. Very easy and straightforward.
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29 Feb 2024
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2nd time I have used Gearchange, the service, speed of delivery and cost is excellent. Will definitely use again.
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28 Feb 2024
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Highly Recommended
Quick communication, excellent advise, easy exchange service and best of all a great price.
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13 Feb 2024
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Excellent
Great price, very fast delivery,straightforward swap it service. Perfect
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13 Feb 2024
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Great price on my new helmet, easy to order, fast delivery. 5 stars!!
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13 Feb 2024
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Very helpful on an exchange for a size issue superb service
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