gearchangeonline.com
Reviews:

2,052 total reviews   506 reviews in the last 12 months

Review summary

Customers overwhelmingly praise the rapid delivery, with many noting next-day or very fast shipping that often exceeds expectations. The support team is widely recognized as friendly, helpful, and proactive, offering attentive, personalized assistance both online and in-store. Many customers highlight low, competitive pricing and price-matching as key reasons for their satisfaction and loyalty. Clear, timely, and proactive communication across various channels helps customers feel informed and valued. Returns and exchanges are generally described as easy and quick, with staff providing prompt solutions. Additionally, the online ordering process is simple, and the website is user-friendly, making it easy for customers to find and purchase products.

This text was automatically created by an AI system from user reviews.

Was this summary helpful?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

Reviewsgearchangeonline.com

(7)
(0)
(6)
(12)
(481)
Community member 
1 Reviews
 Verified

Awesome service. 5 ⭐

I ordered one day, it was here the next. Excellent communication and service. I would definitely recommend and I will absolutely be using again in the very near future! :)
Community member 
1 Reviews
 Verified
Great price and even better customer service From start to finish gear change have been great I'll be back for more that's for sure
Community member 
2 Reviews
 Verified
Very helpful and great service. I ordered online and found the live chat to be excellent. Great prices and selection of items. Fast delivery too with great communication Can’t recommend the shop highly enough
Community member 
2 Reviews
 Verified
Excellent service from gear change. When I needed to exchange item for a bigger size, Louise delt with it very efficiently ,great job
Community member 
1 Reviews
 Verified
Due to a technical issue the boots I ordered were not available. The morning I ordered them Kim called to advise me of the situation. Because I had been mucked around with other not as reputable companies. I just asked for refund which they did straight away. Rather than leavening it at that Louise then called me offering . To an alternative which where the boots I wanted in first place . And a very generous discount incredibly GENEROUS discount. They then dispatched that day I had the boots within 24 hrs . Thank you kindly to Kim / Louise / David and the full team . Restoring my faith that we can still have that personal experience. Not sitting on a chat line . I’ve already passed there details to all friends & will continue to . Remarkable team Thank ys kindly Gerry Dunn .
Community member 
1 Reviews
 Verified
Have used gear change for all my helmets and visors, always have sizes and all options in ranges and never beaten on price. Always at MCN and have faultless customer service, unlikely I would go elsewhere!!!
Community member 
1 Reviews
 Verified
Good communication, great price , fast delivery. All told excellent service will be buying from here again.
Community member 
1 Reviews
 Verified
I haven't tried jacket on as it's a present for my son's birthday. I have inspected it and it all looks good, real quality, can't complain.
Community member 
1 Reviews
 Verified
The experience was great. DPD lost my parcel so I got in contact with gear change. Kim called me and went out of her way to help. Kim called to tell me what was going on and what she had sorted. Brilliant service from Kim. Thank you
Community member 
1 Reviews
 Verified

Motorcycle helmet purchase...

Easy to discuss requirements with the online sales person using their chat system. Was offered a really good price that was very competitive in fact too good to pass up. Got exactly what I wanted & with their help & knowledge of the helmets they sell ordered the exact size I needed. Fit was perfect! Negatives only thing, compared to other online companies I've dealt with was delivery time was slow. Not overly so but I did have to wait a few days longer than others. If that would be an issue they do have a shop you can go to.
Community member 
1 Reviews
 Verified

Motorcycle Boots

Good fast service, motorcycle boots for my husband, came well packaged. Really impressed with service
Community member 
1 Reviews
 Verified
Love dealing with these guys... They hold lots of stock and their prices often beat people like infinity.
Community member 
1 Reviews
 Verified

Fantastic service.

Ordered early morning & received the next day. Brilliant service & it was free post. Ordered the same visor some months ago but was contacted to say it was a stock error & were out of stock. I had the choice to wait or have refund which I did. Loved the honesty so thought I would try them again & wasn't disappointed.
Community member 
1 Reviews
 Verified

Sidi mag 1

Absolutely fantastic service boot's came next day which was quicker than expected. And I got the boot's £100 quid cheaper than local dealers.
Community member 
1 Reviews
 Verified
Excellent service, easy to order and very quick delivery using DPD. Product was perfectly boxed. Couldnt ask for more. Deserves the full five stars.
Community member 
1 Reviews
 Verified

Superb service

We purchased a motorbike all in on track suit, ( RST). The all in one fits perfectly. The service was impeccable. Very quick delivery via DPD.
Community member 
2 Reviews
 Verified
Amazing team on the phones they are so helpful and friendly. Items are always delivered next day and at great prices too
Community member 
2 Reviews
 Verified
Great place to buy ordered some pants ,they were too small louise on the phone was great and ordered some more they came the next day and returned others tje same time great service.
Community member 
1 Reviews
 Verified
From the moment I walked through the door, the staff were so friendly and very helpful. Nothing was too much to ask. The Helmet I bought online was in shop for me to collect next day. The Jacket I wanted was not on the rack. However they never stopped to find the one I wanted. After about 30 mins or so there it was what I wanted.They had found the jacket. What better service could you ask for. Kim, john and the rest of the staff really make you feel welcome. So I came away with everything I wanted. (See picture) at a really really good price. The choice of items on sale is outstanding. Very bright and clean place and staff full of knowledge. Do yourselve a favour, if you have never been before then it's a must. Even if you don't buy something you will come away with a warm feeling and a lot better after you meet the team.
Community member 
1 Reviews
 Verified
Best price online, easy to deal with and very fast delivery ( next day )

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.