myhairandbeauty.co.ukReviews:
578 reviews in the last 12 months2,886 total reviews
Excellent
Top positive review
10 Dec 2023
Verified review
The ordering process was very straight forward, accessing processing/shipping info was very easy as well, and on delivery all items were sealed very well to avoid any spillage during transit (I’ve had issues with this in the past with other stores). Lastly multiple payment options available as well which is a bonus. Overall really happy with My Hair & Beauty and will definitely be ordering again!
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Top negative review
17 Dec 2023
Verified review
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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Reviews for myhairandbeauty.co.uk
2 Feb 2024
Verified review
Scam company never sent items and refuse to refund shocking customer service
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23 Jan 2024
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Took my money sent me nothing
Took my money then waited several days before telling me item out of stock
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17 Dec 2023
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Buyer beware, this company sells out of date products.
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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6 Dec 2023
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THEY ADVERTISED ONE THING, THEN SENT SOMETHING DIFFERENT
They advertised one thing and sent me something else, then they didn't understand the point when I complained and provided them photographs of the misleading evidence. Then to make matters worse, they refused to pay postage for me to send the items back when it was their fault due to false advertising. Apparently the customer is always wrong with this lot. I will definitely not be ordering anything more from them and thanks to social media, I will make sure all my friends get to hear about my experience as well.
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11 Jun 2023
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Package box was dirty, damaged and actually looked ‘pre-owned’ not what you want with face cream.
Cream inside pot smells nothing like the authentic product I already own and use.
Have emailed company for a refund and details of how to return.
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9 Jul 2023
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Out of stock
I ordered OPI shorts story. Out of stock
No indication of when or if it will come in.
Waiting for refund
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14 Sept 2023
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Received Broken and used
I’ve received order , 4 antiperspirant were damage and used . Contacted to customers service and they have advised me nothing they can do . Will not order again from this company.
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27 Dec 2023
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Broken product. Couldn’t get through to customer services after being on the phone for ages a numerous amount of times
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18 Dec 2023
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Slow and not as advertised on site
Placed order 8 days ago as website said goods would be with me 3 days later. Goods were only put in post on day 7.
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21 Jun 2023
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Goods not received and still not sorted. Long wait on telephone and emails not answered.
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25 Nov 2023
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I did not receive my product yet :(
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23 Oct 2023
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Parcel has not arrived
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17 Dec 2023
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