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Autotronics
Reviews:

64 reviews in the last 12 months735 total reviews  

4.70
Excellent

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Top positive review

24 Oct 2023
 Verified review
I found this amazing company online after our Citroen Berlingo car key fell to pieces! They're really efficient in every way and I cannot praise them enough! The online form was pretty easy to fill in but I decided to phone them anyway! They answered the phone very quickly and were extremely helpful indeed! Their prices were extremely competitive, especially considering the price of getting a new car key!!!! I sent our old key to be repaired and I received it back in less than a week! I would highly recommend this company without hesitation! There's nothing they could possibly do to improve their service, because in my eyes.....they're absolutely perfect!!! 10/10 *

Top negative review

18 Oct 2023
 Verified review
Sent my fiat 500 bcm in for a specific repair! despite components being replaced inside the unit the unit tested ok "on the bench". unfortunately when i refitted the unit to the car the repair had not worked and the problem remained!. . Not wishing to having to keep sending the unit back and forth for further attempts to resolve the issue, after conversation with there senior engineer i decided to take a different approach to solving the problem and requested a partial refund(bearing in mind they had expended time and effort and replaced components even if in this case this did not work!). This was approved and sent back to me almost straight away! whilst disappointed that the issue could not be resolved in the way i would have preferred, i cant fault the customer service team for there response and understanding of the situation! so based on that I have given a three star rating which ranks as Fair!, not for the service but for the willingness to resolve the situation!
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Reviews for Autotronics

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22 Jan 2024
 Verified review

mercedes-Benz EIS problem

your service was faultless from start to finish. You don’t need to change anything. I did everything online, and you kept me up-to-date along the process sent my part off on a Tuesday and got it back on the Friday I am based in Manchester and you are based in Leicester so fantastic service
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6 Feb 2024
 Verified review
Repaired my 2019 Ford Fiesta Remote Key Fob (3 Button Flip) Two of the buttons no longer worked. Quick repair and very quick return (via DHL) at a very reasonable price. Thank you!!
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4 Feb 2024
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Incredibly fast service , 4 day turnaround from postage to delivery. Kept well informed all the way through the process. Fixed the problem. Very reasonable price.
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2 Feb 2024
 Verified review
Best service I have ever experienced From initial contact to supply, would recommend them 100%
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20 Jan 2024
 Verified review
Nothing. Perfectly organised and successful repair. Communication 100%.
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20 Jan 2024
 Verified review
Service was excellent and easy to use. Communication was good.
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22 Jan 2024
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19 Jan 2024
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7 Jan 2024
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Very Satisfied Customer of Ford Instrument cluster

Dispatched my Instrument cluster - this arrived next day , confirmation send around 10am , then confirmation order passed to a team around an hour later & then confirmation that repair had been carried out around 17:30. Unit was then despatched back to me the following day and arrived the next day. I cannot fault the speed / communications and repair of the unit. I would certainly used Autotronics again and recommend.
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28 Dec 2023
 Verified review
Great company to deal with, kept me informed at what stage my air bag module was in the repair sequence, from receiving it to the completion of the repair. It was then returned to me, I fitted it back into my motor home, no air bag warning anymore. Very pleased.
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6 Jan 2024
 Verified review
Would like to have known what was actually wrong with the air bag module I understand some people may not understand electronics but some may.
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5 Jan 2024
 Verified review
A grades for all the C's Competence, Communication and Cost. Couldn't have been better and happy to recommend their services. David
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16 Jan 2024
 Verified review

Excellent…… Highly recommended !!!

Brilliant service … My Mini Cooper Footwell Module was fixed & returned very quickly… Would definitely recommend
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26 Dec 2023
 Verified review
Excellent communication and gave me a partial refund , without me asking.
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17 Jan 2024
 Verified review
Absolutely brilliant service, not sure you could improve on the service.
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28 Dec 2023
 Verified review
Have so far been excellent resolving my issue with ecm
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16 Jan 2024
 Verified review
Great service
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16 Jan 2024
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13 Jan 2024
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31 Dec 2023
 Verified review
I havent got them to go ahead with the repair yet as they are trying to put £170 onto the price of the repair so will need to discuss this further
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