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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Products are good but delivery times need to be improved.
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15 Jun 2023
Verified review
There was a problem with our product, we have emailed the team but have not had a reply, 5 days ago.
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14 Jun 2023
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Faster delivery
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13 Jun 2023
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Postage delivery very slow
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13 Jun 2023
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Postage delivery very slow
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9 Jun 2023
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26 May 2023
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Good quality part and quick delivery but very expensive
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26 May 2023
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cheaper postage costs
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26 May 2023
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Price was high for the part purchased
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22 May 2023
Verified review
The coffee grinder was not new. Had bits of coffee grounds stuck to it. And although it was a different shape it still fitted the machine. And it works, which is the main thing. They advertised delivery in 1 or 2 days but it took the best part of a week to reach me. I would have ordered from somewhere else if I'd known that.
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