FixPart.co.uk

Reviews:

I haven't received my order yet,so cannot give an opinion of the company yet😁

Liked the speed of the response. Unfortunately I got the wrong part.

Contradicting messages ref delivery 1st message said parts despatched 2nd message said parts delayed due to none in stock and delay obtaining from outside supplier

Unfortunately the compatibility of some parts are inaccurate when model number is put in. Totally different part not prepared to modify to make fit and have different specifications part in machine. Wanted exact replacement like for like. Lost confidence so will return and get exact part from elsewhere. Ordering and speed of delivery was good just shame it was wrong part. Will try again in the future but for this repair I just and to sort quickly and found exact part looking for elsewhere.

Use true information on web site. Deliver as promised. Product said in stock with next day delivery. Order confirmation email said 2-3 days. Actually took 7 days. We site said UK. Product came from France. My chaser email was responded to with apology that it had been out of stock and they "couldn't tell me sooner". Delivery cost £6.95 and they've ignored my request to refund that. Product when received was exactly as promised.

Reasonable price compared with other companies in UK. I must say reading other comments I am pleased my part is working fine, saying that I have only had it a couple of days. Wasn't really happy that I received a text at 6:54hrs.(which I did not hear come through) to say it was arriving between 8:30hrs. and 9:30hrs that day, it was only luck that I checked my mobile at 8:15hrs. as it did arrive at 8:34hrs. in a huge box which had a A4 Jiffy bag containing the roller part for my microwave and plenty of brown wrapping paper to fill the box...... what a waste.

Part was perfect.

Delivery rather slow - the simple replacement oven lamp glass cover came from France. The part was quite expensive. Cheaper alternatives are available but I believe this was an OEM part which is why I paid the higher price.

Found the part ok and the washing machine now works fine. A bit more up front info would be useful about where the part would come from and how long delivery would be. The parts came from France and took a little longer than expected. Otherwise great service, thanks!

To be fair the part I ordered did arrive and it was correct. I wasn’t happy that you call yourself Fix Part United Kingdom and have a .co.uk e mail address but are actually based in Europe. You also have no telephone numbers to call customer services. If the part had been wrong or hadn’t arrived it would be a lengthy difficult process to get a refund. You shouldn’t be allowed to give the impression that you’re based in the UK if you’re not !

I haven’t received my purchase till now. And I guess will not. It looks that the customer service does not believe that I have not received, However your insurance policy contacted me and opened a case. In general you are good, but did not try your spare parts.

Bosch Siemens brewing unit coffee machine FixPart offer two replacement options for a brewing unit, which I needed pronto. Having sent an email to enquire about the difference between the two, it took them over 24 hours to respond and ask me to send them details of the two options. Why they couldn't have looked at their own website to establish this is beyond me, but I wasn't minded to wait any longer and just made made a decision myself. When you need a replacement item rapidly, response times are too slow and insufficiently proactive. The item itself was fine!

Wrong part for the model model I ordered. Then had to pay to return and told they don’t hold the part I need.

The price of parts is almost 3 times the price else where, however when your in a bind you don't have much choice.

There should have been 5 M4 threaded holes so I have had to get a 4mm tap too tap out the holes! Not impressed

Disappointed with delay in delivery time. Survey request email arrived before the product.

Speed up delivery.

Delivery was shocking considering the charge for it and communication is terrible but the part was good and affordable

Still waiting for a response and the delivery