FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
2 Feb 2024
Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk
14 Jan 2024
Verified review
Difficulty arranging a return
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Answer by FixPart.co.uk
15 Jan 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there too. Bram, FixPart customer service
25 Sept 2023
Verified review
It's not even been delivered
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8 Jun 2023
Verified review
Havent received the item yet
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Answer by FixPart.co.uk
9 Jun 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Michèle, FixPart customer service
20 Oct 2023
Verified review
Order cancelled by Seller
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30 Dec 2023
Verified review
I didn’t receive the part
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Answer by FixPart.co.uk
2 Jan 2024
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
MM
Mrs Susan M.
Pewsey
8 Dec 2023
Verified review
My order has not arrived.
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Answer by FixPart.co.uk
11 Dec 2023
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. We have contacted you to sort things out. Bram, FixPart customer service
12 Aug 2023
Verified review
Absolute shocking service
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15 Jun 2023
Verified review
carrier
Use a different carrier.
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Answer by FixPart.co.uk
16 Jun 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Michèle, FixPart customer service
3 Jun 2023
Verified review
Part took ages to arrive
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Answer by FixPart.co.uk
5 Jun 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Michèle, FixPart customer service
14 Nov 2023
Verified review
Never received the part
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5 Nov 2023
Verified review
Still awaiting delivery
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Answer by FixPart.co.uk
7 Nov 2023
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Bram, FixPart customer service
25 Sept 2023
Verified review
Still hasn’t arrived.
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20 Jul 2023
Verified review
Did not receive goods.
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Answer by FixPart.co.uk
21 Jul 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. I see that your order has now been delivered. If something is still wrong, please let us know. Bram, FixPart customer service
3 Nov 2023
Verified review
send the corerct part
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12 Jul 2023
Verified review
Non delivery of goods
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16 Nov 2023
Verified review
Part never arrived
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10 Nov 2023
Verified review
No contact no order
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2 Jun 2023
Verified review
Still not received
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Answer by FixPart.co.uk
5 Jun 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Michèle, FixPart customer service
29 Sept 2023
Verified review
Not arrived!
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5 Jan 2024
Verified review
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