FixPart.co.ukReviews:
3,856 reviews in the last 12 months6,314 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
19 May 2023
Verified review
Unfortunately I needed a part for my tumble drier and FIXPART advertised it as 'in stock' for immediate dispatch with a 1-2 working day delivery period. Once I ordered it and paid for it I got an email from a French courier saying that the item was being prepared for delivery. I contacted the FIXPART and was advised that the part was not in stock in the UK and was dispatched from a warehouse in Europe. I have been following the tracking, and the item has been (and still is) sitting in a depot in England for the past few days, labelled now as 'Parcel in Transit'. I feel I was misled by the 'in stock' status and the website description of '1-2 working days' delivery. I appreciate this is a minor incovenience not having a drier, but it's a hassle with kids and work uniforms to get dried. Cant recommend FIXPART on this basis.
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Reviews for FixPart.co.uk
7 days ago
Verified review
The service was excellent
I tried to find a genuine Kenwood spare but after a good search had to conclude that they had stopped making them. Then I found FixPart. They had in stock, at a good price this Kenwood compatible spare. I thought I had nothing to lose at the price offered. I was delighted to find that the part did, indeed, fit my Kenwood Chef and that the seal was watertight. I shall be using FixPart again if I need any spare parts as the service was excellent.
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7 days ago
Verified review
Great service ,correct parts and really fast delivery.
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8 days ago
Verified review
Excellent service. The electric motor was exactly as described and a perfect match for the old one. Fast delivery - ordered Friday evening, received Tuesday morning, cooker hood back up and running by Tuesday evening.
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8 days ago
Verified review
My order was dealt with very quickly and received at the earlier end of the window quoted. Unfortunately I realised that the part ordered (charger for electric shaver) wasn’t needed as it was my actual shaver that was at a fault, not the charger. I found the return process incredibly easy and convenient, returned via the local DPD pick up point. The refund has just been processed, again, very speedily, no quibble at all. Well done!
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8 days ago
Verified review
Highly recommended.
I was impressed with the service from start to finish. I was kept informed about delivery times which were accurate and the item I ordered was very well packaged so it wasn’t damaged when it arrived as it was made from glass. I am extremely impressed and I will use them again in the future. Highly recommended.
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8 days ago
Verified review
Staff helpful, prices not
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8 days ago
Verified review
The poor website poor service wouldn’t recommend ordering off these specially order the wrong part or apart that’s not in stock and you don’t wanna wait four weeks for delivery you’re struggle to get response to get a refund
Very poor customer service it’s allowed me to order a part and wasn’t in stock with a four week delivery date which did not tell me before I purchased. I’ve sent several emails for a refund with no response.
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Answer by FixPart.co.uk
7 days ago
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
8 days ago
Verified review
Excellent service
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8 days ago
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8 days ago
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Audi A3 indicator
Speedy delivery and well packed.
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8 days ago
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Part arrived on time, in perfect condition. Appreciated that the website was specific that the part would fit my iron, and it did.
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8 days ago
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8 days ago
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Fast delivery!
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8 days ago
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competitive pricing, quick dispatch, easy to order
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8 days ago
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Great Amica door shelf from a really good…
Great product from a really good company. Website one of the easiest to navigate for parts. And super fast delivery. Would buy from again, and I have! Product arrived quickly and as described.
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8 days ago
Verified review
Great service
Delivered quickly and the part was correct
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8 days ago
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First Class service.
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8 days ago
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8 days ago
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Excellent service
Ordered item and next day it was delivered, brilliant service.
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8 days ago
Verified review
I haven’t had the item yet according to the tracking it’s still waiting in depo Liverpool
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Answer by FixPart.co.uk
4 days ago
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. We have contacted you to sort things out. Bram, FixPart customer service