FixPart.co.uk

Reviews:

Found the part I needed quickly - ordered it and it arrived the next day. My appliance is up and working again and I saved ££&&

Good price, good service!

Good images to identify the part and quick delivery

On every item you view on their website you will see that it's "in stock" and promises something like "2 working day delivery". For many of the items this appears to be true (hence the positive reviews here). But, the problem is that it will say this even for items that are not in stock. Rather than be honest and up front with you, giving you the opportunity to source the part elsewhere, they will just claim it's in stock when they know full well it isn't. Allowing you to purchase it and then be left in a state of limbo while you wait for your part that is suddenly coming from a different country and is going to take weeks to arrive. This is what happened to me, I was in desperate need of a part to fix our washing machine and was happy to see that FixPart had it and I could get it in a couple of working days. But, when I received the tracking information I was surprised to see it was coming from France and had an estimate of a few weeks. Then when I contacted customer service to question the situation, I received a reply telling me how to find my tracking information, which I already had and was not in the slightest what my email was asking! Since we couldn't wait that long, I ended up having to order another one from Samsung directly at substantial extra cost to myself. And I still haven't even received the one from FixPart! If you look at the other negative reviews here you will see many people with the same story. It seems that most people get their part with little fuss, but there are plenty of us who have been lied to like this. I certainly won't be using this company again and I would recommend no one else does either. For one, it's not worth the risk, just get the part from somewhere that is trustworthy (because you may end up having to do that anyway). And for two, they're happy to lie to their customers and I personally don't want to give my money to a company like that.

easy to find the part and very reasonable prices

Freezer compartment door, totally perfect. Original part from manufacturer was 100 pounds , 18 pounds here and fits perfectly.

Good delivery time

Got exactly what I ordered. Very easy to find exact part. Fast efficient delivery.

Each part I ordered is brand new and fully working. Quite fast delivery

Speedy service and item delivered in perfect condition.

My item was very well packaged and in great time

We were able to source the part as no where else could. We received help with making sure and identifying the part we needed and correct. Delivery was quick.

Excellent service from start to finish, able to check if part would fit model which is brilliant