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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Unfortunately I needed a part for my tumble drier and FIXPART advertised it as 'in stock' for immediate dispatch with a 1-2 working day delivery period. Once I ordered it and paid for it I got an email from a French courier saying that the item was being prepared for delivery. I contacted the FIXPART and was advised that the part was not in stock in the UK and was dispatched from a warehouse in Europe. I have been following the tracking, and the item has been (and still is) sitting in a depot in England for the past few days, labelled now as 'Parcel in Transit'. I feel I was misled by the 'in stock' status and the website description of '1-2 working days' delivery. I appreciate this is a minor incovenience not having a drier, but it's a hassle with kids and work uniforms to get dried. Cant recommend FIXPART on this basis.
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Reviews for FixPart.co.uk
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4 days ago
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excellent price and quick delivery
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4 days ago
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Very quick & efficient response for a refrigerator part that can be awkward to find.
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4 days ago
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Fast an efficient service.
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4 days ago
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Excellent Service.
i ordered, you delivered. The packaging seemed excessively large for a metal rod, but i suppose i would have complained if it was damaged....
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4 days ago
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Hotpoint TVM 570 P element
The Hotpoint heating element part I ordered for our Aquarious 7kg TVM 570P was an exact replacement I didn't have to modify any wiring or swap plugs & is working perfectly, an excellent result. Should you need to modify the wiring/plug it does come with instructions how to do it. Please be aware mine didn't come with the little replacement plastic zippy plug that holds the wiring to the back of the machine, luckily I had kept the original one. It came well packaged wich was probably a good job as it had taken a shot along the way on it's travels with DPD from France!. When I ordered it shipping said 1-3 days & to be fair it did arrive in 3 days but it was a bit of a surprise it had to come from France with all the customs/weather/French strikes problems that could involve. I would have felt more reassured if it was in stock in UK. All in all it's worked out good thanks fixpart :0)
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4 days ago
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Excellent service from start to finish. We’re very pleased with our glass turntable for our microwave. It was very well packaged and arrived when it was supposed to.
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4 days ago
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4 days ago
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Awful
Several days after ordering received bit cancellation message with little explanation. No refund a week later.
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4 days ago
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I was able to find the part I was looking for, which I couldn't find anywhere else. The product took a week to arrive, which I thought a little slow, but when it did arrive it came from France, which I didn't realise when I ordered, as its a co,uk web address. So in the end all good
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4 days ago
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Always good to deal with!
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4 days ago
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4 days ago
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Could not have been better!
Very quick delivery and the part was exactly as described and what was needed. Thank you!
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4 days ago
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Did what it said on the website
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4 days ago
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Great pricing, fast delivery & large variety of brands
I ordered broken Samsung oven door which arrived next day!! Brilliant service & fast delivery. Website has detailed information on models & make of brands. Will use again!
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4 days ago
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Would recommend FixPart for their excellent and speedy service
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5 days ago
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5 days ago
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Very straightforward
Very easy website to navigate and find the right part. Good price as well 👍
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