FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
2 Feb 2024
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Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk
26 May 2023
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26 May 2023
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Price was high for the part purchased
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25 May 2023
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I ordered a part on the 18/5/23 and up to the present time (25/5) the part has not arrived. Upon using the tracking system it appears that it yet to arrive in the UK from France. Disappointed to say the least
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Answer by FixPart.co.uk
31 May 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery took a bit longer than expected, for which we apologise. If there is still something wrong with the product, please let us know. Michèle, FixPart customer service
25 May 2023
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Prompt delivery
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25 May 2023
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I had to rate... Still waiting on delivery 3 business days after the latest possible delivery date according to time of order.. Complained item was still in France, had no feedback to date about that either
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Answer by FixPart.co.uk
31 May 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Michèle, FixPart customer service
25 May 2023
Verified review
Quick delivery, order was exactly as advertised
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24 May 2023
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Excellent service so far rest of order has just been shipped so waiting for last parts but hopefully if it arrives like first part of order well packed and in excellent condition then a excellent company to deal with
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24 May 2023
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Quick delivery. Good price
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24 May 2023
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Speedy service no issues and goods are just what I ordered. Thanks.
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24 May 2023
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Very straightforward with good customer service
I searched for the freezer model but no other website could identify the parts I needed. FixPart sent me the correct parts diagram and I selected the handles I wanted. Very straightforward with good customer service and speedy delivery. Fitted the handles last night - perfect.
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24 May 2023
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'Gorenje' version of Smeg Fridge Parts
I ordered the 'Gorenje' version of the fridge door shelves and salad drawer for our Smeg fridge as much cheaper. Very pleased as a perfect fit and seem as good, if not better quality than the original Smeg ones. The order came in 2 days so very pleased with both product and service.
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24 May 2023
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Couldn't have been easier
Found the single part I needed very quickly by using model No and manufacturer, simple process of simply putting it in trolley and buying it.
Couldn't have been easier. Allowed me to fix a £600 washing machine for £20.
Good result, will use again if item repairable.
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24 May 2023
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Fast service , well packaged and keenly priced
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24 May 2023
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The order was quick and easy. The product arrived faster than expected.
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23 May 2023
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Excellent quality and very quick delivery!!
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23 May 2023
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very good and quick response and delivery
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23 May 2023
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ACCURATE INFO AND SPEEDY DELIVERY
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23 May 2023
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Quick delivery. Packaged really well.
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23 May 2023
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The Service was Great to use and although the Part arrived broken they agreed to swop and send me a new one with no quibble .
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23 May 2023
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a genuine replacement part
a genuine replacement part
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