FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
2 Feb 2024
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Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk
4 days ago
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Excellent descriptions of the parts so I knew exactly what to buy. Delivered in two days from ordering!
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4 days ago
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The correct part was delivered and I have no complaints about it. However, since you asked for constructive feedback I would say that the price was on the high side and, at 4 working days, the delivery time was excessive.
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4 days ago
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Pleased to be honest. Needed a replacement bit for a washing machine door and it was exactly the bit I needed. Will look here again as and when.
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5 days ago
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Ordered my part Friday arrived Tuesday from Europe.
Excellent service perfect part.
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5 days ago
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Great trust - once I found the serial number - all smooth sailing and quick delivery
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5 days ago
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Poor
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5 days ago
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Great experience. Very easy yo use Web site.
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5 days ago
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Fast delivery
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5 days ago
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Website incorrect, now refusing to accept return,
Your website recommended a C00312856 seal for my WHIRLPOOL AFB 823 freezer but it does not fit AT ALL. I have been trying to return it but your customer services team are blocking me from doing that. Please give me back my £90.
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5 days ago
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Excellent customer service from Katerina when my SMEG door tray arrived damaged. The replacement came very quickly in perfect condition. I would not hesitate to use them again if any more replacement parts are needed for my much loved fridge
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5 days ago
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Describes the part accurrately and completely with reference to the original manufactures part. So confident that the part was either identical or compatible. The part arrived to time as described and the problem was fixed. It is difficult to think what you could have done better.
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5 days ago
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Wrong part arrived, emailed but not yet received a response!!!!
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Answer by FixPart.co.uk
5 days ago
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
5 days ago
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5 days ago
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Large stock and good service
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MP
Mary P.
Tenterden
5 days ago
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Easy to order and the part fitted perfectly!!!
A good website where I easily identified the part. Easy to order and delivered the correct part safely. Delighted with my purchase!
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5 days ago
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Fast service at a reasonable price.
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6 days ago
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Perfect fit
Took a few days to arrive, but once here the part fitted and works perfectly.
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6 days ago
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The right parts for an old washing machine. Great price and excellent delivery. Would recommend.
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6 days ago
Verified review
At the time of writing the part has still not been received
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Answer by FixPart.co.uk
5 days ago
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
6 days ago
Verified review
Ordered three parts for our Siemens Coffee Bean Machine. Easy to use website - found the parts very easily. Parts arrived within a few days. Very good service. Definitely will use again.
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