FixPart.co.uk- Logo - reviews

FixPart.co.uk
Reviews:

3,829 reviews in the last 12 months6,401 total reviews  

4.47
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Sept 2022
The Trustmark indicates trustworthy online retailers.
FixPart.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

11 Aug 2023
 Verified review
Hi I was very impressed with the speed of service and also the regular updates informing me of the status of my order. But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.

Top negative review

2 Feb 2024
 Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk

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25 Sept 2023
 Verified review
Still hasn’t arrived.
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20 Jul 2023
 Verified review
Did not receive goods.
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Answer by FixPart.co.uk
21 Jul 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. I see that your order has now been delivered. If something is still wrong, please let us know. Bram, FixPart customer service
3 Nov 2023
 Verified review
send the corerct part
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12 Jul 2023
 Verified review
Non delivery of goods
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16 Nov 2023
 Verified review
Part never arrived
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10 Nov 2023
 Verified review
No contact no order
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2 Jun 2023
 Verified review
Still not received
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Answer by FixPart.co.uk
5 Jun 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Michèle, FixPart customer service
29 Sept 2023
 Verified review
Not arrived!
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5 Jan 2024
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6 Nov 2023
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13 Aug 2023
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12 Aug 2023
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19 Jul 2023
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4 Jul 2023
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1 Jun 2023
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