fishdeal.co.uk
Reviews:

1,246 reviews in the last 12 months6,270 total reviews  

4.53
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

6 Aug 2023
 Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like. Despite all the negative feedback from other customers, I would buy from them again, without hesitation

Top negative review

25 Mar 2024
 Verified review
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for fishdeal.co.uk

Sort by  
Latest first
(111)
(41)
Reset
WB
William B.
Biggleswade
9 Jan 2024
 Verified review
Usually provide quick service at very competitive prices. Deliveries often received quicker than UK distributors (especially when they use Post Office!!
Report review
4 Jan 2024
 Verified review

Disappointed but not Fishdeal's problem.

Was disappointed when I received my order for a 2 piece thermal suit with half of it missing. It had been opened during transit and part of it stolen. Credit to Fishdeal though they agreed to forward a replacement which I am now waiting for.
Report review
2 Jan 2024
 Verified review
i ordered a bit late for christmas, but my order arrived in time, great service .
Report review
1 Jan 2024
 Verified review
I got what I ordered no complaints, just took a while to deliver, having said that it was around Christmas so not bad at all.
Report review
31 Dec 2023
 Verified review
Order still not arrived. Was not aware when ordered that the items were shipped from The Netherlands & was given a delivery time of 2 to 5 working days so gifts would have arrived in time for Christmas. Customer Service reacted quickly with a response but site should have reflected the issues with the NL postal service. I now have a disappointed husband :(
Report review
GV
Ge V.
Heek
26 Dec 2023
 Verified review
Top produkt, schnelle Lieferung
Report review
26 Dec 2023
 Verified review
Easy to use website Reliable Reasonable pricing
Report review
25 Dec 2023
 Verified review

Reasonably priced with great range

Prices are very reasonable and some excellent offers but doesn't inundate you with emails like some sites. I'd prefer to have had it made clear that shipping was not from the UK though.
Report review
25 Dec 2023
 Verified review
Quality kit at good prices. Quick delivery.
Report review
24 Dec 2023
 Verified review
Honest staff
Report review
23 Dec 2023
 Verified review
Report review
22 Dec 2023
 Verified review
Must be better package
Report review
22 Dec 2023
 Verified review
Delivery time takes too long
Report review
22 Dec 2023
 Verified review

Good Products Poor Service

Delivery was very slow I know it is Christmas but the time the product spent in the Netherlands was excessive. There was no updates from Fishdeal until I started chasing. The only information was it had been shipped in the Netherland but not received by Evri over a period of 2 weeks. When i chased it came very quickly. Packaging was poor 4 bank sticks and a reel in its unprotected box in a low quality cardboard box with no packing not even some old newspaper. The outer box already had an hole in it I suspect from the bank sticks moving around its a wonder the whole thing had not disintegrated.
Report review
17 Dec 2023
 Verified review

Poor service by the courier.

Parcel was left with a neighbour for 3 days as no card was left for me by the courier. Goods were fine but I thought the packaging was a bit over the top! anyway, thank you for the glasses which fit well.
Report review
16 Dec 2023
 Verified review
Report review
14 Dec 2023
 Verified review
Report review
14 Dec 2023
 Verified review
Packaging was terrible when arrived.
Report review
12 Dec 2023
 Verified review
Didn't have the stock this time although it was on the web site. Been excellent before with previous purchases
Report review
11 Dec 2023
 Verified review
Slow response to shipping the order
Report review