Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
I Like the product- Getting it to me a bit problematic
I Like the product- Getting it to me involved couriers and failed deliveries for which I was unable to make alternative arrangements it seems.
Report review
10 days ago
Verified review
Product arrived with no connecting screws
Report review
13 days ago
Verified review
Report review
14 Apr 2024
Verified review
It is an issue with customer service. In particular beware if you need to return an item as it costs £6.95.
I hit the wrong button when ordering and realised I had ordered the wrong item - immediately I emailed customer service to ask if my order could be amended. I heard nothing other than an automated reply with a 'ticket number'. The next day I received an email saying my order had been shipped so I again attempted to contact customer service. I finally received a reply at around 11.30am confirming my order had been shipped so it was not possible to amend, despite the fact I had originally made contact nearly 24 hours previously. I was told I could return the item but this would have cost £6.95. Not impressed.
Report review
13 Apr 2024
Verified review
Report review
7 Apr 2024
Verified review
Report review
7 Apr 2024
Verified review
Report review
7 Apr 2024
Verified review
Delivery price is little expensive
Report review
30 Mar 2024
Verified review
Not enough boat fishing gear available, delivery times & delivery cost.
Report review
29 Mar 2024
Verified review
Everything went okay order came on time no problems
Report review
26 Mar 2024
Verified review
Very expensive postage, doubling the price of goods.
Report review
25 Mar 2024
Verified review
Warehouse staff to inform packers when it is a set of items l had a very good bargain from ur company but have had to spend a extra £55
Report review
20 Mar 2024
Verified review
Price delivery time
Report review
19 Mar 2024
Verified review
Good
Report review
18 Mar 2024
Verified review
Report review
7 Mar 2024
Verified review
Ordering was very easy and delivery was excellent, but when I opened the packets, it looked like somebody wearing the closing as it was dirty
Report review
6 Mar 2024
Verified review
Good range of products and fairly easy to order and purchase.
Report review
3 Mar 2024
Verified review
I hadn't factored in the delay with nlpost and customs so the order took a bit longer to get to me, but it was all as described and happy with that
Report review
3 Mar 2024
Verified review
Great bivvy I bought but hard to set up but great service
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.