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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
I buy when they have what I need at the right price. Have spent quite a lot of money with them so l must need a lot !!
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10 Jan 2024
Verified review
Purchased 2 x Penn 7000 carp reels, both arrived, one faulty. Very disappointing, Fishdeal did respond with returns details. I have returned the reel for replacement but no communication as to what is happening. These items come from the Netherlands which delays delivery to UK
Usually provide quick service at very competitive prices. Deliveries often received quicker than UK distributors (especially when they use Post Office!!
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4 Jan 2024
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Disappointed but not Fishdeal's problem.
Was disappointed when I received my order for a 2 piece thermal suit with half of it missing. It had been opened during transit and part of it stolen. Credit to Fishdeal though they agreed to forward a replacement which I am now waiting for.
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2 Jan 2024
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i ordered a bit late for christmas, but my order arrived in time, great service .
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1 Jan 2024
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I got what I ordered no complaints, just took a while to deliver, having said that it was around Christmas so not bad at all.
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31 Dec 2023
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Order still not arrived.
Was not aware when ordered that the items were shipped from The Netherlands & was given a delivery time of 2 to 5 working days so gifts would have arrived in time for Christmas. Customer Service reacted quickly with a response but site should have reflected the issues with the NL postal service. I now have a disappointed husband :(
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29 Dec 2023
Verified review
Delivered to wrong address and too longto wait
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Answer by fishdeal.co.uk
9 Jan 2024
Hi,
We are sorry to hear the parcel got delivered to wrong address. While this does not occur often, it is possible the drivers rea the address in wrong way and deliver incorrectly.
If you have not already contacted our customer service, please do so with your order number so that they can start the necessary process to solve this for you.
Kind regards,
Team Fishdeal.
Prices are very reasonable and some excellent offers but doesn't inundate you with emails like some sites.
I'd prefer to have had it made clear that shipping was not from the UK though.
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25 Dec 2023
Verified review
Quality kit at good prices. Quick delivery.
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24 Dec 2023
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Honest staff
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23 Dec 2023
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22 Dec 2023
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Must be better package
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22 Dec 2023
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Delivery time takes too long
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22 Dec 2023
Verified review
Good Products Poor Service
Delivery was very slow I know it is Christmas but the time the product spent in the Netherlands was excessive. There was no updates from Fishdeal until I started chasing. The only information was it had been shipped in the Netherland but not received by Evri over a period of 2 weeks. When i chased it came very quickly. Packaging was poor 4 bank sticks and a reel in its unprotected box in a low quality cardboard box with no packing not even some old newspaper. The outer box already had an hole in it I suspect from the bank sticks moving around its a wonder the whole thing had not disintegrated.
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17 Dec 2023
Verified review
Poor service by the courier.
Parcel was left with a neighbour for 3 days as no card was left for me by the courier. Goods were fine but I thought the packaging was a bit over the top! anyway, thank you for the glasses which fit well.
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