fishdeal.co.uk

Reviews:

Hi, Thank you for your review. We are sorry to hear the parcel ha snot been delivered yet. When you experience any problem with the parcel, it is necessary to contact our team and they will follow the process, depending on the situation, to fix things the fastest way possible. If the parcel is not with you after 14 working days from the date you place the order, pleas contact our team to start an enquire with the courier and look for a solution. Kind regards, Team Fishdeal.

Hi, Thank you for your review. We are sorry to hear your order arrived later than expected. Lately we and the couriers we work with have had some delays due to the busy times of this season. We are working as fast as possible to send all orders as fast as possible to ensure the orders are delivered on time. Kind regards, Team fishdeal.

Hi, Thank you for your review. We are sorry to hear you have had problems with your order. Unfortunately, after giving the parcels to the courier, they do not contact us if there are delays or problems with the parcels, therefore the only way for us to know the parcel is missing or delayed is hen the customer contacts us about it. Regarding the packaging, we are already working in finding better ways to pack and send the orders to avoid damages during transportation, however, there is always a small chance that due to the lack of careless the couriers have with the parcels this ones suffer some damages. If you decide to give us another opportunity in the future, we hope to be able to comply with your expectations. Kind regards, Team Fishdeal