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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
Worst experience ever...First i got fouled be the name(co.uk) made me think they are based in UK. Placed an order(around £400), didn't arrived after 5 days. I get in touch with them, they said as there is one extra large item(false) and will take longer. After 2 weeks may order was still in courier depot(GLS). According to tracking reference, one of the parcels (they split my order in 3 parcels) was incorrect labeled, and sent back to Fishdeal. After 3 weeks, a second parcel was sent back to them due packing damage.
They refund my money, and offer me a free delivery on my next order(which is free anyway if the order is £90+), i don't know what make them think as i will ever order again from them, after such an experience.
So if you order for your next fishing session, and this is in the next month time, don't bother.
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Answer by fishdeal.co.uk
22 May 2023
Hi,
Thank you for your review.
We are sorry to hear you have had a problem in the order.
In our site, there products that are scanned in the system as extra late products. These products need to be shipped with a special courier that can ship extra large products towards the UK. Normally, orders with extra large products take longer to be ldeivred and this is specified at the meant go checkout before making the payment for the order.
Our company is based in the Netherlands and you can find all our information in the site. We are sorry that the website ending ".co.uk" caused any type of confusion.
Kind regards,
Team Fishdeal
21 May 2023
Verified review
Nie otrzymałam zamówienia
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Answer by fishdeal.co.uk
22 May 2023
Hi,
Thank you for your review.
We are sorry to hear about your order. In this case we suggest to contact our customer service team to find more information about your order.
Kind regards,
Team Fishdeal.
20 May 2023
Verified review
👍👍👍
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20 May 2023
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Great deals
So far everything I've ordered has been in stock, great service.
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20 May 2023
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20 May 2023
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Really quick delivery and up to date information given regularly.
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20 May 2023
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Ordered a boilie table got email saying it was picked ready for dispatch phoned after 2 weeks to find out Dutch courier had lost it now waiting for another to be sent
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Answer by fishdeal.co.uk
22 May 2023
Hi,
Thank you for your review.
We are sorry to hear you have had a bad experience with us.
Unfortunately, after we give the parcel to the courier, we no longer receive information from the courier in case something goes wrong with the parcel. Therefore, the only way for us to know the parcel was not delivered is when our customers contact us asking about thee parcel.
We hope the new parcel to be delivered without a problem.
Kind regards,
Team Fishdeal.
20 May 2023
Verified review
S
Very good
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19 May 2023
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Quick and efficient service
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19 May 2023
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👍🏻
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19 May 2023
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19 May 2023
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Trakker Recliner Chair
I bought a Trakker Recliner Chair, it was the best price I could find online. It took a little longer to arrive, mostly I have to say due to the courier (Yodel) saying it needed a special delivery due to the size (?) then delaying it. It arrived well packed and with no problems. I'm very happy with my purchase.
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18 May 2023
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17 May 2023
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Can’t beat the prices ok delivery will buy from again
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17 May 2023
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The whole thing. Considering they have to ship from Netherlands its very quick. And good quality
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