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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
Great product but absolutley no instructions with it , struggled to put the fishing bivvy up without those instructions eventually did it , but would have liked some instructions
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12 Nov 2023
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6 Nov 2023
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Butt and tip protectors arrived quite quickly but postage was in the high side.
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6 Nov 2023
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5 Nov 2023
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4 Nov 2023
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Better delivery
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Answer by fishdeal.co.uk
9 Jan 2024
Hi,
Thank you for leaving a review.
We have looked into this situation and we see that our customer service team solve the problem regarding the delivery by sending you a new parcel.
Did everything go well with the second delivery?
Kind regards,
Team Fishdeal.
3 Nov 2023
Verified review
Poor packaging!
Goods were sent from abroad, so, not from the UK. The fishing rod arrived in a mangled box, and I was most concerned that the rod may have been damaged in the long transit - fortunately it was not. A sturdy tube would have been a far better package option, and I would be concerned about buying any delicate items from this company again.
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29 Oct 2023
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Make the postage faster or put better days on your site 2-5 days never 7 to 12 days is more like it
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28 Oct 2023
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A UK based website is a bit misleading as they are in fact in Holland. But that said the delivered on price. And communication with them wasn’t all bad. I will shop there again in the future. But will order well in advance of when I need/want my items.
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25 Oct 2023
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Very slow delivery in Holland much better once arrived in England
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23 Oct 2023
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22 Oct 2023
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Everything
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22 Oct 2023
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Change size is difficult.
Not very friendly costumer service.
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19 Oct 2023
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I ordered a item on the 04/10 and I am still waiting spoke with customer service they said they would send out another still not received it they say 3/5 days maximum for delivery
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18 Oct 2023
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15 Oct 2023
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Good quality
Quality first look was good, still have not use it
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13 Oct 2023
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Very good service arrived on time would…
Very good service arrived on time would have liked earlier delivery time but knew that before ordering.
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10 Oct 2023
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9 Oct 2023
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Packaging could be better…
Order arrived on time but packaging of rod could have been better, rod was loose in box, cardboard tube would be ideal, fortunately appears to be undamaged.
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