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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
Make the postage faster or put better days on your site 2-5 days never 7 to 12 days is more like it
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28 Oct 2023
Verified review
A UK based website is a bit misleading as they are in fact in Holland. But that said the delivered on price. And communication with them wasn’t all bad. I will shop there again in the future. But will order well in advance of when I need/want my items.
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27 Oct 2023
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My order didn’t arrive even though according to DPD it was delivered to my address, it wasn’t and after waiting 4 weeks for it to arrive I’m very disappointed to say the least.
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25 Oct 2023
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Very slow delivery in Holland much better once arrived in England
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23 Oct 2023
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22 Oct 2023
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Everything
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22 Oct 2023
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Change size is difficult.
Not very friendly costumer service.
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19 Oct 2023
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I ordered a item on the 04/10 and I am still waiting spoke with customer service they said they would send out another still not received it they say 3/5 days maximum for delivery
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18 Oct 2023
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15 Oct 2023
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Good quality
Quality first look was good, still have not use it
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15 Oct 2023
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One item didn’t arrive and now I’m waiting on another item that hasn’t arrived
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14 Oct 2023
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Haven’t received my order after 10 working days when it said it would take 3 to 5 working days hence the reason for 1 star
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13 Oct 2023
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Very good service arrived on time would…
Very good service arrived on time would have liked earlier delivery time but knew that before ordering.
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10 Oct 2023
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9 Oct 2023
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Packaging could be better…
Order arrived on time but packaging of rod could have been better, rod was loose in box, cardboard tube would be ideal, fortunately appears to be undamaged.
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9 Oct 2023
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Normally good value for money paid
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8 Oct 2023
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Always prompt service apart from once
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8 Oct 2023
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Undelivered
I do understand that this is not the issue of the supplier and more the delivery company but the parcel was never attempted to be delivered as it was too big to fit in the delivery vehicle, now to be more specific I’m not too sure how a rod bag wouldn’t fit in the back of a car or van as I’ve travelled with rods and cases much larger
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7 Oct 2023
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Delivered to the wrong address again
Wrong details on delivery note
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4 Oct 2023
Verified review
Re arranging a problem caused by the courier. Great service in this respect.
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